LMT Magazine Archive
Business Strategies, Dental Laboratory News, Education and More
- May
LAB DAY West Delivers Big on Innovation, Insight and Industry Connection
On May 15-16 in Garden Grove, CA, more than 1,600 dental laboratory owners, managers, technicians and dentists joined LMT for LAB DAY West—the largest dental laboratory technology show on the West Coast—to browse the newest innovations in a relaxed, welcoming environment.
In addition to...
LMT LAB DAY West 2026
May 15-16, 2026 · Garden Grove, CA
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- June
Vacation with a Mission: Traveling to Make a Difference
Since 2020, Dan Pfluger, CDT, Owner, Assured Dental Lab, Loves Park, IL, has traveled to 11 Mission of Mercy (MOM) events to help provide free dental care to underserved populations.
His first event was the Mid-South Mission of Mercy, a two-day program held in the basement of a Baptist church in Memphis,...
Laurel Carbonneau
Associate Editor · Bethlehem, CT
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How to Achieve High-End Esthetics with CERABIEN™ MiLai
CERABIEN MiLai from Kuraray Noritake, a groundbreaking new ceramic, is a comprehensive yet simple system for reproducing lifelike shades, effects and gingiva. It’s actually two systems in one: one for staining and glazing; the other for internal staining, micro layering and pasting. It allows ultrathin...
Jean Chiha
Master Ceramist · Santa Ana, CA
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exocad Insights 2026: International Dental Community Unites
Over 850 laboratory and dental professionals from more than 44 countries attended the fifth exocad Insights in Palma de Mallorca, Spain. exocad’s flagship event, held April 30-May 1, was themed “Calling all Heroes” and focused on multidisciplinary exchange, practical learning and connection.
“Insights...
LMT Communications, Inc.
Company
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Joshua Polansky: 'You Have to Protect the Environment You're Trying to Build'
Owner, Niche Dental Studio, Voorhees Township, NJ; 13 employees
LMT: What kind of environment have you aimed to create in your laboratory?
Polansky: I always say, I built the type of lab I had always dreamed of working in. When I was younger, it was hard for me to flourish because when I sought...
Culture By Design: Creating an Exceptional Workplace
Series · 5 articles
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Randi James: 'We Always Talk about Culture Before Skill'
Co-Owner, Renstrom Dental Studio, St. Paul, MN; 70 employees
LMT: What’s the most important thing you’ve done to enhance your culture?
James: Adjusting our hiring mindset to look for the best attitude versus the best technical ability. Now we always talk about culture before skill;...
Culture By Design: Creating an Exceptional Workplace
Series · 5 articles
Read More 2 minute read
David Jackson, CDT: 'Our Core Values Have Become the Foundation of How We Operate'
Owner, Mid-South Dental Lab, Brentwood, TN; 52 employees
LMT: What has been the most important thing you’ve done to enhance your laboratory culture?
Jackson: I would say defining our core values a few years ago: positive attitudes, work ethic, attention to detail, team-oriented, humility...
Culture By Design: Creating an Exceptional Workplace
Series · 5 articles
Read More 2 minute read
Buddy Shafer, CDT: 'It Means Doing the Right Thing and Trusting the Rest Will Follow'
Owner, Bay View Dental Laboratory, Chesapeake, VA; 40 technicians
LMT: What has most influenced your approach to creating a strong laboratory culture?
Shafer: My 30-plus years studying alongside Dr. Peter Dawson had the biggest impact. Not only was he one of the greatest teachers of dentistry, he was...
Culture By Design: Creating an Exceptional Workplace
Series · 5 articles
Read More 2 minute read
Ashley Byrne: 'Culture is Something I Work on Every Day'
Associate Director, Corus Byrnes Dental Laboratory, Wheatley, England; 46 employees
LMT: How would your team describe your culture and how is it consistently reinforced?
Byrne: They would likely describe it as relaxed but driven, fun but hardworking, empowering and united by a shared mission...
Culture By Design: Creating an Exceptional Workplace
Series · 5 articles
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A Salute to Our Veterans for their Service, Sacrifice and Success
The U.S. military has long been a training ground for many in our industry, providing education, hands-on experience and a clear pathway to career opportunities. Many veterans cite discipline, attention to detail, accountability and teamwork among the most valuable life skills they gained while serving...
Kelly Fessel Carr
Associate Publisher/editor · Newtown, CT
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- April
Lab Owner Publishes Novel, Fulfills Lifelong Passion
Career technician and educator Steven Pigliacelli always wanted to be a writer and in 2026 published his very first novel.
Laurel Carbonneau
Associate Editor · Bethlehem, CT
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Wellness that Works
These three forward-thinking labs are making it easier than ever for employees to prioritize their health.
Maribeth Marsico
Senior Editor · Cheshire, CT
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Rethinking Esthetics: How to Restore a Challenging Case with Paint 3D
Javier Corregidor, CDT, explains how he uses Sagemax Paint 3D to overcome an extraordinary esthetic challenge.
LMT Communications, Inc.
Company
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A Lab Buyer's Playbook
Jay Collins, Owner of the Dental Lab and well versed in acquiring labs, shares his advice for buyers and sellers.
Jay Collins
Owner · Bristol, PA
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Appreciation in Action: 5 Ways Labs Express Gratitude to Clients
Here's how lab operators are reinforcing strong relationships with their most important dentist-customers.
Maribeth Marsico
Senior Editor · Cheshire, CT
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Lab Robot Keeps Cases Moving
Learn how NeoLab in Andover, MA is using Zeeno Robotics' pickup-and-delivery robot to cut down on foot traffic.
Kim Molinaro
Managing Editor · West Hartford, CT
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Marketing: By The Numbers
Sixty-eight percent of laboratories market their services to dentist-clients. Wondering how your efforts compare to those of your peers? Here’s the data from LMT’s latest Marketing Survey*.
29% of them set an annual marketing budget. Of that group, the majority spend 1-2% of their annual...
Results-Driven Marketing: Lab Owners Share Strategies that Work
Series · 5 articles
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Connect with Dental Students to Build Lab Loyalty
Our lab has a connection with Ohio State University—I used to work at the dental school, several of our clients teach classes there and we also fabricate some of their work—and, for the last five years, I’ve brought in graduate students to our laboratory for educational seminars.
Twice...
Results-Driven Marketing: Lab Owners Share Strategies that Work
Series · 5 articles
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Turn Heads with Clever Custom Campaigns
These days, dental office personnel are very fluid, with office managers, hygienists and assistants frequently moving to new offices. Since about a quarter of our referrals come from this group recommending our services when they join a new practice, we focus a lot of attention on them by offering fun...
Results-Driven Marketing: Lab Owners Share Strategies that Work
Series · 5 articles
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Skyrocket Growth with Instagram Videos
In 2022, we began working with a local video production company, Rhymes with Timpani, to develop a social media campaign focusing on Instagram Reels, short videos that are pushed to your followers as well as users who aren’t following your account. Besides occasionally posting photos, we didn’t...
Results-Driven Marketing: Lab Owners Share Strategies that Work
Series · 5 articles
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Turning Hoops into Hype
Connecticut—home to LMT—is known as both the Basketball Capital of the World, thanks to UConn’s sustained dominance in NCAA tournaments, and the Pizza Capital of the U.S., thanks to legendary New Haven-style pizza. There are even signs on Connecticut highways touting both accolades!
That...
Kelly Fessel Carr
Associate Publisher/editor · Newtown, CT
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Nurture New Dentists with a Unique Training Experience
For the last 15 years, we’ve worked with the Crown Council, a dental network, to co-sponsor a Young Dentist Program, an educational course aimed at nurturing dentists who have been out of school for less than five years. Held during three weekends over eight months, attendees receive training in...
Results-Driven Marketing: Lab Owners Share Strategies that Work
Series · 5 articles
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Technicians Show Off Dental-Inspired Ink
From a tooth wrapped in a bow to a denture with a diastema, these dental technicians, assistants and hygienists have demonstrated their love of teeth in a truly permanent way. Check out their dental-inspired tattoos and the stories behind them:
Laurel Carbonneau
Associate Editor · Bethlehem, CT
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The New F Word
Lately, I’ve been hearing the word “friction” used a lot in business settings. It seems to be the buzzword du jour. At its core, friction refers to anything that slows down, complicates or disrupts a process.
If there was an underlying theme at LMT® LAB DAY®...
Kelly Fessel Carr
Associate Publisher/editor · Newtown, CT
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- March
Vision 21: NADL Marks 75th Year, Honors Industry Members
Here are the honorees of this year's Vision 21 meeting held in Las Vegas in January
LMT Communications, Inc.
Company
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