Management

Jay Collins, Owner of the Dental Lab and well versed in acquiring labs, shares his advice for buyers and sellers.

A 2025 survey by AIResumeBuilder.com of 1,200 Gen Z adults (ages 18-28) reveals that nine in 10 Gen Zers say they’re reliant on ChatGPT and similar conversational AI tools. Forty percent say they use these tools daily; 70% have used them within the past month.

In terms of their level of reliance,...

Protecting your lab against physical and cyber attacks is important! Here are tips to implement today.

Explore the apps that laboratory owners use to simplify the daily grind, enhance communication and keep their businesses running smoothly.

Here are eight strategies for ensuring a safer environment for your business.

The Remote Area Medical® Volunteer Corps—better known as RAM—has come a long way since it began offering free dental care for underserved patients in 1992. “For our first event in Tennessee, we loaded one heavy dental chair into the back of a pickup truck,” says Eric Hutchinson,...

The Coffee Stain Theory illustrates why little things matter to the customer experience. Lab operators share their strategies for creating a stain-free first impression.

Julie Woolf, Argen COO, details how she and her team implemented Lean to sreamline processes, eliminate waste, reduce labor costs and improve products.

Harvest Dental Founder and CEO Sasha Der Avanessian shares leadership principles he's learned during his entrepreneurial journey.

How to root out problem employees during the hiring process and what to do if you realize you already have one on staff.

The myriad human resources apps available today enable lab owners to manage payroll, paid time off (PTO), benefits and personnel and, when accessed on mobile devices, offer on-the-go convenience and efficiency for the entire staff. Here are four ways lab operators are using apps to automate their HR...

Laboratory owners share a host of strategies for increasing revenue streams from existing clients—while simultaneously enhancing long-term loyalty—and there’s a tactic for every size lab and budget:

Whether you’re just starting to outsource or looking for a new subcontractor, here are 10 tips to help you find the best partner and make the most of your relationship.

David Lesh shows the key considerations every lab owner should take into account when creating a budget.