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Dena Lanier started The Lab 2000, Inc. on a bet with her husband, Dennis. Today, through unique and persistent marketing techniques, Dena has grown the laboratory to a successful 30-person operation.
What I love most about LMT’s Buyer’s Guide is that it is truly comprehensive. We do not require participants to pay a single cent to be included in this annual directory. (Of course, some do choose to enhance their listing visibility with advertising options.)
This year’s Guide includes 373 manufacturers and suppliers, 85 subcontractors—pretty much on par with last year’s numbers—and includes over 1,600 product trade names which makes us feel pretty good about your ability to find the resources you need to run your laboratory, right here in this one...
Sometimes one poor decision turns a routine restoration into an expensive, time-consuming series of additional procedures and discomfort. I think there were two poor decisions made in my case. Check one for the practitioner and one for me.
This is my story and it pretty much dominated my summer.
Lately, Iâd noticed some pain when chewing, but I wasnât sure whether it was coming from that tooth or the opposing PFM crown. Though #19 had a root canal [the one from LMTâs second crown experiment, 1987], there was a chance that the tooth had cracked.
Decision day. I went in to have the filling removed to see what was left of the tooth. Even this standard procedure is one that separates excellent dentists from just okay dentists. Unfortunately, this dentist is "just okay."
After the decision was made, I learned that there were several things she might have been able to do to better stabilize this tooth. But none of these things were on the table.
Take another look at the X-ray. [And, by the way, take a look at the bitewing to note the occlusion.] Note that there is a good amount of natural tooth surrounding the filling. From her...
The Night of June 6
A bunch of us were sitting around the fire pit on my patio, protected from the rain by a covered pergola. It was a Thursday night. We—LMT staff members, Andy and I—were enjoying our visitors from the Chicago LAB DAY setup team. Without warning, my laughter was replaced with a yelp; what started as a low-grade ache suddenly turned into a searing pain in my mouth.
I knew in that instant that #14 was saying it's time for that root canal procedure.
But we still had another day of scheduled activities with our visitors, so ibuprofen and I coexisted until Monday morning...
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After the Fall
After finally finding my fallen crown, I gently ran my tongue across the prepped area. It felt like a wizard's hat: thin, tall and pointy.
We headed for home but made a stop for lunch along the way. That's when the wizard's hat came loose. I now held it in my hand. It didn't look or feel like a piece of my tooth. I stashed it in the plastic bag that held my crown and called my once husband/dentist Rob.
Since my appointment with the prosthodontist was over a week away, he said, "Stop by my house on your way home, I'll cover the exposed root with cement for added protection. You...
The following week, the prosthodontist confirmed that, indeed, the next step would be the crown lengthening procedure followed by six weeks of healing time before he would insert a post to further support the crown. And, as Bill Mrazek, CDT, recommended, the best restoration in this case, would be a PFM. He and his office are the cat's meow when it comes to professionalism and patient care and I'm fortunate to become their patient.
The periodontist he recommended was the same one I'd already called so that added to my feeling of being in the right hands. I've since had the crown lengthening procedure....
This week I was scheduled to have two posts placed in my crown-lengthened tooth. That didn't happen.
Instead of feeling no pain in the tooth, it became increasingly sensitive to pressure. Then, a few weeks ago, I couldn't tolerate anything cold in that quadrant of my mouth. So I went to see the prosthodontist who tapped the teeth in the area. The cold sensitivity was coming from #15, not #14 and he thought it would go away. It did.
But he also acknowledged that #14 should not be sensitive to touch. He sent me back to the endodontist. He considered for a second the possibility of a fourth canal...
B&D introduced ORIGIN® LIVETM Multi Zirconia, pre-shaded, multi-layered discs; each layer mimics the inherent gradations of natural teeth, including chroma, value, incisal effects and translucency. Since there’s no dipping or drying involved, the pre-shaded disks streamline production and are less technique sensitive than the coloring liquid method, according to B&D.
The company also demonstrated its new ORIGIN-Haas 5HD milling machine with improved milling strategies (ORIGIN CAM Plus+ powered by hyperDENT) for fabricating custom abutments, implant bars and implant...
Shawn Holmes, a ceramist at Becker Dental Lab in Herculaneum, MO, had been going to physical therapy in an attempt to relieve lower back pain and discomfort, which was only exacerbated by long hours at the bench. So when a co-worker made a novel suggestion—sit on a stability ball during the workday instead of a regular chair—he decided to give it a shot. After three weeks of alternately sitting in his chair and on the ball—which allowed his core muscles to acclimate to the new sitting position—he now uses the exercise ball all day. "It relieved my lower back pain and the...
BEGO USA and EOS announced an exclusive North American partnership focused on using a proprietary laser-melting, 3D metal printing process to fabricate removable partial dentures and fixed crowns and bridges.
“We have a long-term collaborative relationship with EOS and we see the positive impact for our dental laboratory partners from this cooperation,” said Axel Klarmeyer, Global Chief Sales Officer at BEGO. “EOS is a manufacturing innovator across a wide spectrum of major industries. This know-how combined with BEGO’s dental expertise will assist our laboratory partners...
During the start-up years of LMT, I read several articles about how product life cycles are bell curves; they typically peak and then decline. I also subscribed to the Harvard Business Review (HBR) and it featured a series about why most startups fail within the first five years.
Between the image of the bell curve and the HBR stats, the message loomed large that I needed to remain on high alert to recognize when LMT might peak and start to decline. I also decided it was important to have more than one product. We created LAB DAY.
Our fourth year was exceptional; I knew then that we were going...
Billy Goddard once met a man and helped change his life. The man&mdas;who drove from western Tennessee to a Mission of Mercy (MOM) event in Virginia—had lost his job and, with several decaying and missing teeth, knew his prospects for getting a job interview were slim.
When he left that event, he had a complete denture in place and felt like a brand-new man. "The change was immediately obvious. He was totally confident he could go out and find employment and take care of his family," says Goddard.
It's patients like this that keep Goddard going back to volunteer at MOM events in Wise County,...
A 45-year-old female missing maxillary right central incisor was wearing a removable partial denture but was not pleased with its esthetics, phonetics and function.
“Something different happens when you’re able to physically hold a case and learn from it instead of a book,” explains Anthony Calonico, CDT, in his article about his unique strategy for teaching occlusion to his staff members.
Headquartered in Seneca Falls, NY
Owner: Bruce Bonafiglia, CDT
200 employees across three locations
Striking a work-life balance is a constant challenge for many of us. How can I squeeze in a workout? Who will watch the kids? When will I fit in a haircut or get the laundry done? And what’s for dinner tonight? If you work at BonaDent, all of those answers can be found within the four walls of its new, state-of-the-art facility in Seneca Falls, NY.
BonaDent’s unique amenities truly make employees feel valued and taken care of: the in-house fitness center, onsite daycare, comprehensive...
In just two years, Brad Stevenson has made significant changes at Stevenson Dental Technology, Inc., a full service lab in Crystal River, FL, owned by his parents, Tim and Linda Stevenson.
He's established a CAD/CAM department and stepped up the lab's marketing efforts, including creating a Facebook page and website, through which the lab gained three new clients; updating its promotional materials; and enhancing its sales effort with face-to-face sales calls.
"Recently when I stopped by a new dental office to pick up its first case with us, the office manager mentioned that my wonderfully...
Brandon Dickerman never planned to join the family business, Dickerman Dental Prosthetics which was started by his grandfather, Myron Dickerman, CDT, nearly 50 years ago. "Everyone outside my family always assumed that's what I was going to do so, naturally, I decided to go the other way," he recalls with a laugh. But when he graduated from the University of Vermont in 2009 with a degree in geography and didn't like his employment prospects, his grandfather reminded him he always had a place at the laboratory; Brandon took him up on the offer.
He started as a trainee in the removable department,...
If the staff members at Renstrom Dental Studio need something done, they call Brian Nagle.
While Nagle mainly focuses on the lab's CAD/CAM restorations, he can pitch in wherever he's needed in the laboratory. "I'm able to do a lot of different things—trim dies, waxups, technical troubleshooting," says Nagle, who joined the lab 11 years ago. "I don't have a typical day. I'm all over the place."
Nagle cultivated his menagerie of skills by working closely with Owner Rick Renstrom, whom he considers his mentor, and looking for learning opportunities whenever possible. "Brian puts so much energy...
Every CAD/CAM department needs a Brin Vogel.
Throughout the past five years, Vogel has been instrumental in implementing Knight Dental Group's CAD/CAM and advanced technology initiatives. But he's also proven to be a dynamo in computer networking, troubleshooting, material evaluation, process integration and, well, just about anything else that comes up in the department.
"Not only has he become a recognized expert in every facet of 3Shape software, he can quickly diagnose and repair issues with our milling software and equipment as well," says Laboratory President Barbara Wojdan, CDT, AAACD....
DENTAL TEAM: Cindy Vuong and Dr. Michael DiTolla, both of Glidewell Laboratories, Newport Beach, CA
RESTORATIVE PROBLEM: The patient presented with a pre-existing discolored PFM restoration on tooth #8.
TREATMENT PLAN: Dr. DiTolla prescribed a full contour BruxZir® crown, and decided to take the opportunity to test the translucency of Glidewell Laboratories' new BruxZir™ Shaded material, which offers complete color penetration all the way through the restoration for greater shade consistency. The new material also prevents shade changes or white "show-through" after occlusal adjustment....