Hindsight 20/20

By Sheri Hamberlin, Co-Owner, Treasure Dental Lab, Idaho Falls, ID

When Barry Treasure, our founding “father,” started Treasure Dental Lab in 1968, he knew that it’s the employees who can make or break a successful business. He was adamant about treating his employees right, knowing...

By Nick Oganov, Oral Design Dental Lab, Holladay, UT

I’ve seen a lot of changes in my life. I’ve witnessed the collapse of my government in the former Soviet Union; moved to Utah in 1991; and started a new life, career and business. But, in all honesty, I think the changes I’ve seen...

By Jerry Ragle, Founder, and Nick Ragle, President and General Manager, Ragle Dental Laboratory, Champaign, IL

In early 2014, three of our top accounts purchased chairside mills. This was a surprise to us because they were all iTero users; in fact, we actually sold two of those offices their scanners...

By Alona Wrightson, Business Manager, Fusion Dental Lab, Bellingham, WA (Owned by Steve Munro and Gary Wrightson)

When Steve, Gary and I look back over our 15 years in business, we realize just how many changes we’ve made as we’ve grown from a staff of four to nine. We feel like we could...

By Nick Hayden, Owner, Partial Foundations Dental Lab, New Stanton, PA

In 2003, just two years after I started Partial Foundations in New Stanton, PA, a one-man denture lab owner who was sending me his cast partial frameworks stiffed me $2,800 dollars.

It all began when he asked if he could pay half...

By Massoudah Faiz, Owner, Faiz Dental Studio, Lawrenceville, GA

Shortly after I opened up my lab, rumors began circulating about my business. My competitors were telling doctors that I didn’t actually own my lab, Faiz Dental Studio in Lawrenceville, GA. I had always been successful using social...

By Michael Farago, CEO, Concord Dental Laboratories, Westford, MA

I knew during college I was interested in doing consulting work and I started working closely with a mentor who had been consulting in the small business sector for over 30 years. He told me the most consistent message he heard from clients...