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Owner: National Dentex; Lab President: Lynn Jenkins
“H&O Dental Lab valuescomplete honesty and trust; open, two-way communication; mutual respect; individual accountability; and total commitment. Management always acknowledges team member accomplishments such as first, fifth, 10th, 15th, 20th and 25th anniversaries; perfect attendance; and achieving CDT certification. We also have monthly themed events for various holidays and traditions.
To ensure open communication, we have morning huddles, a 15-minute meeting during which each section leader discusses the...
The buzz at the Dental Laboratory Owners Association of California’s CAD/CAM Symposium in November 2005: rapid prototyping technology. First developed in the 1980s and used in the automotive and aerospace industries, the technology had laboratory owners enthusiastic about what was called the “next generation of CAD/CAM.” Advocates said the additive technology would result in increased efficiency and less material waste.
Those forecasts were spot on. The technology continues to revolutionize the way laboratories fabricate waxups and metal restorations. And, like CAD/CAM, it’s...
After years of speculation, CAD/CAM came to fruition in the dental laboratory in 1998 with the official U.S. launch of the Procera® AllCeram Crown, featuring an aluminum oxide coping milled at Nobel Biocare’s production facility in Sweden. The success of Procera—and the introduction of a dozen new in-lab milling systems in the early 2000s—fueled intense interest among laboratory owners and made CAD/CAM the hot topic for the unforeseeable future.
The automated manufacturing process afforded an efficient, consistent method of production and also opened the door to using zirconia,...
"Let me invite you into the pages of Lab Management Today...our goal is to give you the tools you need to build a better, more profitable, smoothly operating dental laboratory business," wrote Publisher Judy Fishman in Lab Management Today's inaugural issue.
After its first few months, it became clear that LMT was destined to be more than just another industry trade magazine. LMT quickly earned its reputation as the "Go-To" resource for business, marketing and management strategies. We devised several ground-breaking crown experiments, created the much-anticipated biennial Wage and...
- October 2013
The subcontracting market is strong, thanks to the ever-growing demand for digitally fabricated restorations and steady demand for cast partial frameworks.
- September 2013
The changing demographics of the dental field could bode well for laboratories. There are more general practitioners and prosthodontists, more dental consumers and fewer laboratories. In other words, the potential client base per laboratory is growing.
Here's a look at the shifting demographics between 1998 and 2011:
The number of laboratories declined 12.5%, from approximately 12,000 to 10,500. The number of GPs and prosthodontists increased 17%, from 133,623 to 156,011. This means the ratio of dentists to labs increased from 11:1 to 15:1.
The ratio of adult patients (20 years or older) to...
- August 2013
Written by Erik K. Curtis, DDS, MA, MAGD and reprinted with permission from AGD Impact, October 2012. (c)Academy of General Dentistry. All rights reserved. On the Web at www.agd.org. License #37166
America loves big business. Never mind the warnings of philosophers and other naysayers. For every Occupy Wall Street curmudgeon huddling under a leaky tent to protest stratospheric CEO incomes, a million of his compatriots get in line at the local Apple store to purchase the company's latest and greatest products. For every crusader decrying the ethics of the bottom line, an army of analysts crisply...
Read More 16 minute read
The following week, the prosthodontist confirmed that, indeed, the next step would be the crown lengthening procedure followed by six weeks of healing time before he would insert a post to further support the crown. And, as Bill Mrazek, CDT, recommended, the best restoration in this case, would be a PFM. He and his office are the cat's meow when it comes to professionalism and patient care and I'm fortunate to become their patient.
The periodontist he recommended was the same one I'd already called so that added to my feeling of being in the right hands. I've since had the crown lengthening procedure....
- May 2013
Despite the fact that many lab owners have been feeling the effects of the economy in many areas of their businesses, the majority of respondents to LMT's latest survey say the implant department isn't one of them.
- February 2013
Thereâs a 50/50 chance your clients will switch laboratories in the next five years. Want to know why they might jump ship? Read the results of LMTâs 2013 Dentist Survey conducted jointly with Dental Economics.
Read More 7 minute read
- October 2012
The majority of respondents to LMT's 2012 Fee Survey are delaying fee increases in the face of price-cutting competition and declining caseloads.
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- September 2012
Forty-five percent of respondents to LMT's exclusive 2012 Removable Survey rate the market as good and 35% classify it as fair. The majority say their removable business in the first half of 2012 is level or just slightly up or down compared to all of 2011.
At one end of the spectrum is the 9% of survey participants who say the market is booming and that business is markedly up. "All areas of our removable department are up. We had a record May and July was not far behind. As far as fixed, we are down double digits," says Gary Iocco, Owner, Dimension Dental Design, Hastings, MN.
At the opposite...
Uncertainty prevails among the respondents to LMTâs 2012 Wage Survey and theyâre being cautious about rehiring or raising wages. On a positive note, more than half saw an uptick in
- August 2012
How about a round of applause for one- to three-person laboratory owners? With almost another decade to go before many of these operators feel "the calling" to retire, they are still very much engaged in the here and now and are clearly living the well-disciplined, well-balanced life. Bravo.
The results of LMT's comprehensive Small Lab Survey give us the opportunity to celebrate some of the reasons you are all so deeply engaged in this field in the first place, highest among them: a shared passion for replicating natural dentition.
When the first huge batch of completed surveys came through—both...
- June 2012
The majority of respondents to LMT's Small Lab Survey are enthusiastic about the outlook for their own businesses, calling their future "good" or "great." However, their prediction for the market segment as a whole isn't quite so rosy.
- May 2012
Three-quarters of respondents to LMT's Implant Trends survey say the economy has not affected their implant business; in fact, 68% report it has been "good" or even "booming" over the last two years
- January 2012
Our latest How's Business survey shows mixed results for 2011.
- September 2011
- April 2011
Find out how respondents to LMT's 2000 State of the Industry survey feel about the economic health of their laboratories and their workloads, how ownersâ salaries have changed in the past decade and what is in store for the future of our industry.
Read More 10 minute read
Since the financial crisis hit our country in 2008, LMT has kept its finger on the economic pulse of your businesses, sharing the results of periodic follow-up surveys; find out the latest.
George Obst details how creating a culture of listening uncovers your dentist-clients' unmet needs and gives you a leg up in meeting their expectations.
Want to boost sales, market share and profits even if dentistry is in a temporary no-growth or downward mode? Put your clients in charge of running your laboratory by consistently seeking their feedback and making changes to improve operations and service based on what you hear.
This customer-driven business concept is detailed in The Customer-Driven Company: Moving from Talk to Action, by Richard Whiteley, and I saw it work firsthand during...
A laboratory with high morale is like a well-oiled machine. Hereâs how to get your employees fired up about their jobsâ and about your laboratory.
Read More 9 minute read
LMT kicks off a new series looking at trends that will shape the lab of the future. The topic this time: the top three digital technologies that will have the greatest impact in the next five years.
Fees are up 8% nationwide over the last two years, according to a comparison of LMTâs 2008 and 2006 Fee Surveys. Prices have increased across the board for all specialties and 70% of respondents say profitability has improved or remained stable...
In response to the economic situation, more than three-quarters of respondents to LMTâs 2010 Wage Survey have implemented cost-cutting strategies that impact their personnel.