• October 2016
  • 2016 Wage Survey Reveals Mixed Market

    LMT’s survey offers some optimistic news, but many respondents are still uneasy about the state of the market which, in turn, is affecting their personnel decisions.

    Kim Molinaro

    October 6 at 3:48 pm

    Read More 5 minute read

  • 2016 Fee Survey Report: Price-Cutting Remains Rampant, C&B Hardest Hit

    The vast majority of respondents to LMT’s 2016 Fee Survey are delaying price increases due to price competition and other factors.

    Maribeth Marsico

    October 4 at 1:44 pm

    Read More 8 minute read

  • May 2016
  • State of the Implant Market: Strong and Steady

    Similar to LMT’s Implant Surveys dating back to 2008, the majority of respondents to LMT’s 2016 Implant Survey rate their implant workload as “good” or “booming.”

    Kelly Fessel Carr

    May 23 at 3:53 pm

    Read More 4 minute read

  • On the Rise: High-Translucency Zirconia, Digital Metal and Monolithic

    Over the last few years, there has been an explosion in the number of new or improved material options for digital fabrication. LMT’s exclusive 2016 Digital Materials eSurvey asked how they are impacting workloads and uncovered three key trends.

    Maribeth Marsico

    May 2, 2016

    Read More 2 minute read

    Zol Varga recommends this
  • March 2016
  • LMT Q&A

    LMT’s Editor Kelly Carr and I teamed up this month to put together an LMT-based Q&A. After all, this is The Answers Issue: LMT’s guide to everything you need to know about the dental laboratory industry and those who are in it. I’ve been dominating this Publisher’s Page for over three decades and, though I still love my soapbox, Kelly has a lot to say, too. With over 30 years of excellence in spearheading LMT’s content, it’s about time she has space to air her own views about what’s going on in our community! In January, Kelly updated you on what’s happening with the FDA and custom-milled abutments. It was a prelude of more to come. Though I will still be putting in my two cents, this year you’ll be hearing more from our very well-seasoned editor. 

    How many issues has LMT published since it was launched in 1984?312, all jam-packed with business strategies for your laboratory!

    Which LMT is the...?...issue with LMT’s...

    Read More 3 minute read

  • February 2016
  • The Answers Issue: Dentist-Clients

    How many practicing dentists are male vs. female?

    In 2013, 73% were male, 27% were female.

    Source: ADA, Dentist Supply in the U.S.: 2001-2013 

    Which states have the most dentists?

    As you might expect, it’s the densely populated states of California, New York, Texas, Florida and Illinois.

    These states also have the greatest number of laboratories.

    Source: ADA, Dentist Supply in the U.S.: 2001-2013


    What percentage of dentists in private practice are general practitioners vs. specialists?

    In 2013, 79% were GPs, 21% were specialists.

    Source: ADA, Dentist Supply in the U.S.: 2001-2013


    What are a dentist’s average annual gross billings?

    $646,440 for a general practitioner owner-dentist in 2013, $857,110 for a specialist.

    Source: ADA, Income, Gross Billings, and Expenses: Selected 2013 Results from the Survey of Dental Practice


    What is the average net income for a dentist in private practice?

    In 2013, it was $180,950...

    LMT Communications, Inc.

    February 18, 2016

    Read More 3 minute read

  • November 2015
  • How to Stay Relevant in the Current Marketplace

    “We knew we could no longer build a value proposition around technology that can be procured by anyone,” says Lab Owner Mike Hill. Read about his strategies for engaging clients on a new level.

    Read More 5 minute read

  • September 2015
  • 7 Tips for Maximizing Your Website's Design

    Your website is a reflection of your laboratory; many times it’s the first impression a potential client will have of your lab. Jordon Comstock offers tips to keep in mind when designing your website.

    Jordon Comstock

    September 24, 2015

    Read More 2 minute read

  • 5 Tips for In-Person Sales Calls

    Respondents to LMT’s 2015 Marketing Survey rated in-person office visits as the most widely used strategy. Here are five things to keep in mind when you’re hitting the road.

    Maribeth Marsico

    September 17, 2015

    Read More 2 minute read

  • August 2015
  • Why Help When You Don't Have To?

    Most people probably respond to the question posed in the headline above with something like, “because it makes me feel good to do something nice for someone else.” So what do I want your help with? Plain and simple: I want YOUR participation in LMT surveys.

    Next month begins LMT’s 32nd year serving the information needs of the dental laboratory community and, during these years we’ve established ourselves as the Survey Queens (we’d be the Kings if we were guys but we’re not ☺).

    But this request is really not about us. It’s about YOU. Among our numerous research projects, we provide you with the Wage and Fee Surveys every two years and report on the State of the Industry every five years. None of our reports would be possible without you. None of them!

    We are eternally grateful to our incredibly valuable survey participants! Sometimes our surveys can be time consuming yet you guys are always willing to speak up, answer our multiple choice questions...

    The Way I See It

    Judy Fishman · August 11, 2015

    Read More 2 minute read

  • June 2015
  • Survey Snapshot: Digital Technology

    The results of LMT’s State of Digital Technology 2015 survey are in! Eighty percent of respondents rate their all-ceramic workload as “good” or “booming.”

    Read More 2 minute read

  • May 2015
  • Survey Snapshot: The Implant Market

    LMT’s State of the Industry 2015 survey respondents share information on their implant workload.

    Read More 1 minute read

  • March 2015
  • Survive-and-Thrive Strategies

    Fifty-five percent of our State of the Industry 2015 survey respondents have recently changed their business model to increase profitability, gain new clients and be more competitive. Five of our respondents share their stories.

    Read More 6 minute read

  • February 2015
  • January 2015
  • Want Business Advice? Watch TV

    A few months ago, my son turned me on to two television reality shows that I feel have merit for anyone who runs a small business or aspires to: The Profit, on CNBC, showcasing the multi-talented Marcus Lemonis, serial entrepreneur and CEO of Camping World; and Fox’s Kitchen Nightmares, starring restaurateur, Chef Gordon Ramsay. Unfortunately, Ramsay retired this series at the end of 2014. Fortunately, there are 123 episodes you can watch on YouTube.

    Say what you will about reality TV; these shows are like business school by proxy.

    Without knowing any particular market, Lemonis attempts to save failing businesses—from beauty shops to sporting goods—assessing, reinventing and turning them around. For Lemonis, whose mantra is “people, product, process,” the buck stops with integrity. If the business owner(s) he comes to help is not completely transparent with him regarding the status of his business—financial and otherwise—he walks away—but...

    The Way I See It

    Judy Fishman · January 27, 2015

    Read More 2 minute read

  • September 2014
  • Put In Your Two Cents, Get Back a Goldmine

    The great transition taking hold of the way our community works is far from settling down as strategies continue to be employed and tested by tomorrow’s business leaders. Some of the changes have the capacity to pull the rug out from under us even as we retool to adapt to today’s innovations.

    Though there will be an increased need for restorative work among aging boomers in the near future, right now it’s a huge challenge for laboratories to make it to that future. Having a detailed read on the market—that would enable you to see your own future more clearly—would be a goldmine.

    We think we can deliver this to you. In fact, you’re holding some of that treasure trove right now in the form of the 2014 Wage Survey Report.

    Right off the bat here, I want to acknowledge and thank you for giving your time so generously to fill out our very detailed Wage and Fee Surveys. As you read through this issue—the first of our Fiscal Fitness series—you will...

    The Way I See It

    Judy Fishman · September 30, 2014

    Read More 1 minute read

  • LMT's Exclusive 2014 Wage Survey Report: Market Uncertainty Continues to Impact Personnel

    Nearly three quarters of respondents to LMT’s exclusive 2014 Wage Survey have taken cost-cutting measures related to personnel in the last two years, citing unpredictable workflows, pricing pressure from dentists and other low-cost labs, and an increase in business costs.

    Read More 6 minute read

  • June 2014
  • What's Your Responsibility to Employees?

    One of the reasons lab owners prefer to fly solo is that they have no appetite for dealing with the challenges that come with personnel management.

    There’s no doubt that more people mean more issues. However, there are also as many, if not more, positives for having employees, key among them is that they play a critical role in a business’s ability to grow and prosper.

    Listening to recent news discussions for or against raising the federally mandated minimum wage to $10.10 has me wondering: What do you feel your responsibility is to your employees? What obligations do you feel you have toward the people who help build your business? What considerations play a role in how much you pay them for their time and contributions?

    Most of the time lab owners tell me they pay entry-level employees the wage necessary to attract them in their regional area. We also know from our Wage Surveys that average laboratory pay scales exceed the current federal minimum wage. So I throw this question...

    Read More 3 minute read

  • May 2014
  • Bell Curves and Base Camps

    During the start-up years of LMT, I read several articles about how product life cycles are bell curves; they typically peak and then decline. I also subscribed to the Harvard Business Review (HBR) and it featured a series about why most startups fail within the first five years.

    Between the image of the bell curve and the HBR stats, the message loomed large that I needed to remain on high alert to recognize when LMT might peak and start to decline. I also decided it was important to have more than one product. We created LAB DAY.

    Our fourth year was exceptional; I knew then that we were going to beat the all-important first-five-year odds. Nevertheless, my mantra remained that I’d never rest on my laurels. That was never an issue for our team anyway, because rather than being numbers oriented, we’ve always remained focused on challenging ourselves internally to continuously up the ante on what we deliver.

    So we introduced Synergy—a magazine designed to appeal to technicians...

    Read More 2 minute read

  • Digital Trends You Need to Know

    70% of C&B and full service labs now have digital fabrication equipment in house, according to LMT’s exclusive 2014 Digital Technology esurvey.

    Kim Molinaro

    May 5, 2014

    Read More 3 minute read

    Ryan Chow recommends this
  • April 2014
  • Physicians and Dentists: The Oral Connection

    Over the last 30 years or so, the use of alternative/complementary medical therapies has become more widespread in the U.S. Now allopathic (traditional) practices are taking a more holistic approach to healthcare and the trend is continuing to generate more avenues of opportunity.

    In addition, as we learn ever more about how the human body works, it’s become clearer to the traditional medical profession that many important clues to one’s health can be gotten from the oral cavity and, thus, it is of increasing importance for physicians and dentists to work together for the well-being of their patients.

    In 2010, three professionals founded the American Academy for Oral Systemic Health (AAOSH) to bring together professionals from many allied health disciplines. Since that time, the Academy—which also produces a monthly newsletter and webinars—has grown: over 400 professionals participated in its 2013 annual meeting that featured over 27 presentations.

    The medical-dental...

    Read More 2 minute read

  • March 2014
  • H&O Dental Lab: Open Communication a Priority

    Manchester, NH

    Owner: National Dentex; Lab President: Lynn Jenkins

    108 employees

    “H&O Dental Lab valuescomplete honesty and trust; open, two-way communication; mutual respect; individual accountability; and total commitment. Management always acknowledges team member accomplishments such as first, fifth, 10th, 15th, 20th and 25th anniversaries; perfect attendance; and achieving CDT certification. We also have monthly themed events for various holidays and traditions.

    To ensure open communication, we have morning huddles, a 15-minute meeting during which each section leader discusses the upcoming day; weekly department meetings; and quarterly lab-wide meetings. To encourage people to share their ideas, the lab recently installed a suggestion box and conducts team surveys and focus groups to measure the effectiveness of communication strategies and discuss ways to further encourage open-door policies. Everyone’s voice is valued, and that makes me feel like a part of the team...

    Read More 1 minute read

  • Rapid Prototyping on the Radar

    The buzz at the Dental Laboratory Owners Association of California’s CAD/CAM Symposium in November 2005: rapid prototyping technology. First developed in the 1980s and used in the automotive and aerospace industries, the technology had laboratory owners enthusiastic about what was called the “next generation of CAD/CAM.” Advocates said the additive technology would result in increased efficiency and less material waste.

    Those forecasts were spot on. The technology continues to revolutionize the way laboratories fabricate waxups and metal restorations. And, like CAD/CAM, it’s changing things quickly. Since 2011, the percentage of laboratories who offer 3D printed metal restorations has tripled (from 8% to 24%) and the percentage with a rapid prototyping system for wax has more than doubled (from 8% to 17%), according to LMT’s Digital Technology Surveys.

    Read More 1 minute read

  • CAD/CAM (Finally) Enters the Market

    After years of speculation, CAD/CAM came to fruition in the dental laboratory in 1998 with the official U.S. launch of the Procera® AllCeram Crown, featuring an aluminum oxide coping milled at Nobel Biocare’s production facility in Sweden. The success of Procera—and the introduction of a dozen new in-lab milling systems in the early 2000s—fueled intense interest among laboratory owners and made CAD/CAM the hot topic for the unforeseeable future.

    The automated manufacturing process afforded an efficient, consistent method of production and also opened the door to using zirconia, the strongest material on the market for all-ceramic restorations; other material options, depending on the system, included aluminum oxide, lithium disilicate, composite, gold, non-precious alloys, reinforced ceramic-based materials and titanium.

    As the number of systems on the market multiplied, laboratory owners who wanted to get on board grappled with purchasing decisions. Some opted to...

    Read More 1 minute read

  • February 2014
  • September 1984: LMT Magazine is Born

    "Let me invite you into the pages of Lab Management Today...our goal is to give you the tools you need to build a better, more profitable, smoothly operating dental laboratory business," wrote Publisher Judy Fishman in Lab Management Today's inaugural issue.

    After its first few months, it became clear that LMT was destined to be more than just another industry trade magazine.  LMT quickly earned its reputation as the "Go-To" resource for business, marketing and management strategies.  We devised several ground-breaking crown experiments, created the much-anticipated biennial Wage and Fee surveys, implemented the industry's most comprehensive Buyer's Guide directory and brought you a comprehensive look at the State of the Industry every five years.

    Thirty years later, we keep innovating, always with you in mind:  in print through LMT magazine, in person through LMT LAB DAY and online at www.LMTmag.com.

    Read More 1 minute read

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