February 2013

From consistency and good service to referrals and successful seminars, these tips and techniques help you maintain the relationships you have and find the customers you want.

Last month, Dental Arts Laboratories (DAL) launched DAL DT Technologies, a new division that is solely dedicated to the development and service of CAD/CAM technology and other subcontracting services to laboratories.

Since cosmetic dentistry marketing was typically an appeal to emotions, it was the perfect time for laboratory owners to take their message directly to the public. By all accounts, DenMat Corp. was the first: in the Fall of 1984, the company placed ads in consumer magazines—Reader’s Digest...

LMT interviews Terry Fohey, CDT, who has brought the concept of collaboration to a whole new level at NuCraft Dental Arts in Bogart, GA.

New in LMT: Laboratories often experience the same problems on a daily basis but rather than grumble about them, Mike Hill, President of 6-11 Dental Studio, Inc., decided to take a humorous approach. He started sketching cartoons related to real-world laboratory situations and writing commentary to explain how he handles the problem. Here’s the first installment of this new LMT Series.

LMT's home is Newtown, Connecticut. Several of us live here, too.

When I heard David Wheeler, the father of 6-year-old Sandy Hook shooting victim, Ben, speak last month, I felt his words needed to most urgently be broadcast across our United States. He said: "My wife and I have spent the last month...

Furniture manufacturers and distributors offer a wealth of design and renovation strategies. Here, seven companies share how they helped their laboratory customers realize their vision, whether it was an intimate 600-sq-ft training laboratory or a bustling 83,000-sq-ft operation.

Nobilium (CMP)...

With standing ovations for the last two presentations—by Mark Murphy, DDS, FAGD and Gordon Christensen, DDS, MSD, PhD—it was clear that the mood among attendees of the 2013 V21 Meeting at Caesars Palace in Las Vegas was upbeat and keenly focused on everything digital.

After three long years at the University of Louisville School of Dentistry, Eric Nunnally begins his countdown to graduation.

LMT's February 2013 issue features our 2013 Dentist Survey conducted with Dental Economics. Our dentist-respondents speak out on...

...Why They Switch Labs

• Quality wasn't consistent.

• Cases returned with open margins.

• Crowns had high occlusion and...

There'€™s a 50/50 chance your clients will switch laboratories in the next five years. Want to know why they might jump ship? Read the results of LMT's 2013 Dentist Survey conducted jointly with Dental Economics.