October 2009

"Innovation and discovery is our way of life. It's in our DNA," Mark Farmer, 3M ESPE's global marketing and business director, told representatives from laboratory and dental publications during a recent media event at the 3M Innovation Center in St. Paul, MN.

Throughout a series of workshops and...

Taking Implant Services to New Heights

George Obst details how creating a culture of listening uncovers your dentist-clients' unmet needs and gives you a leg up in meeting their expectations.

Want to boost sales, market share and profits even if dentistry is in a temporary no-growth or downward mode? Put your clients in charge of running...

With the precious metals market being uncharacteristically unpredictable, Star Refining President Tony Stern discusses market fluctuations, the global economy and when the time is right to sell your scrap.

Precious metals, like most other commodities, are priced according to supply and demand. However,...

For over three decades, two industry families--the Kelleys of Kelley Dental Laboratory and the Steinbocks of Whip Mix Corp.--have been business partners and friends.

When Pat Kelley founded his dental laboratory in 1977, he was committed to a simple plan: make quality restorations and take a personal...

Jerry Ragle, CDT, owner of Ragle Dental Laboratory, Champaign, Illinois, has the unique distinction of being the first laboratory in the U.S. to become a regional production center for milling Cadent models based on data from the Cadent iTero digital impression-taking system. LMT talks to Ragle--a...

Andre Michel, owner of Andre's Dental Stuio, Dana Point, CA details a case he fabricated using pressed IPS e.max crowns and bridges.

One of only 20 technicians accredited by the American Academy of Cosmetic Dentistry, Andre Michel, owner of Andre's Dental Studio, a boutique laboratory in Dana Point,...

If a doctor is hooked by the promise of consistency on your promo piece but the value of the claim isn't backed up until the last page, the "consistency" assertion is reduced to a hollow buzzword.