Strategy: Leveraging Chatbots for Administrative Tasks

When I first encountered ChatGPT, OpenAI’s advanced natural language processing model, I was intrigued by its potential to streamline various tasks in our lab. It’s a tool that can tap into vast amounts of data, answer questions, and write in a customized conversational style.

I’m not a natural writer, and ChatGPT has alleviated the stress of crafting perfect prose. For instance, it helped transform our lab-specific HR policies into a coherent onboarding manual in minutes.

It’s also my go-to for drafting emails; recently, it composed a message to my team about boosting production efficiency, in a tone that mirrored my direct yet uplifting leadership style.

For research, it’s a game-changer. Instead of spending hours online, I asked ChatGPT for data on recent aligner treatment trends and received comprehensive information instantly.

Its most impressive feat was when I needed to analyze a Google spreadsheet with...