HR Headaches: How to Solve Your Most Pressing Personnel Problems
Posted Jun 18, 2015 in Management
Overuse of Digital Devices Top Issue in the Laboratory
Karen Crace caught him red-handed. She was bringing a case over to one of her technicians when she discovered him playing a video game on his smartphone while it was tucked into a drawer of his bench. “I bent down and said quietly ‘you need to put that away,’ and luckily he was so embarrassed that it was never a problem again,” says Crace, Owner of 31-person Lab One Dental in Norfolk, VA.
In today’s culture of smartphone and internet addiction, Crace’s situation isn’t unique: nearly two-thirds of Owner/Manager respondents to LMT’s recent personnel survey say the overuse and abuse of digital devices—including texting, checking email, posting to social media and more—is the biggest personnel issue in the laboratory.
Besides the obvious—you’re not paying your staff members to shop online...
