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Customer Service

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  • February 2016
  • Management
    Who's the Boss?

    George Obst highlights ways to turn your lab into a customer-driven organization and increase sales and profits.

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    Ask SCORE

    Series · 6 articles

    Read More 1 minute read

  • October 2015
  • Publisher's Page
    Why Do Businesses Let Service Go Down Hill?

    For years, members of my family—as well as of our staff—have wanted to duck under the table whenever they’d go out to dinner with me. It is so widely known among my friends that I can be, well, a “difficult customer,” that when my sister wrote and sang a song about my restaurant...

    Judy Fishman
    Judy Fishman

    CEO/Publisher · Newtown, CT

    Read More 2 minute read

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LMT Communications delivers the business strategies, information, dental laboratory news and education that dental laboratory decision-makers need to succeed. Through LMT Magazine and our LAB DAY shows, LMT works to advance excellence in dental technology, enhance the products, services and communication of dental technicians, and give lab owners and managers the tools they need to flourish. Learn More »

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