November/December 2001

Browse all the articles from the November/December 2001 issue of LMT magazine below.

  • Article
    Collection Letters: One Lab's Approach

    Mark Jackson, owner of Precision Ceramics, Montclair, California on writing effective collection letters

    Mark Jackson
    Mark Jackson

    Owner at Precision Ceramics, CT Scanning and Implant Planning Center · Montclair, CA

    Read More 2 minute read

    • Alireza Esfandyari
    Alireza Esfandyari recommends this
  • Article
    Deadbeats: How to Handle Delinquent Accounts

    Statistically, 18% of customers are considered “slow” payers and 2% have no intention of ever paying. Chasing deadbeats can be time-consuming and even uncomfortable. However, by taking a proactive, preventive approach and staying on top of delinquent

    Read More 8 minute read

    • Alireza Esfandyari
    Alireza Esfandyari recommends this
  • Article
    The Art of the Appointment

    By asking their dentist-clients to make an appointment for each case, owners and managers are using pre-scheduling systems to solve one of the most chronic production problems in the laboratory—fluctuating workflow.

    Read More 8 minute read

    • Alireza Esfandyari
    Alireza Esfandyari recommends this
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