The Biggest Mistakes Dentists Make
Posted Feb 26, 2019 in Management
Dr. Roger Levin, Founder of Levin Group and an expert in the field of practice management and marketing, helps you understand your customers’ pain points and offers advice for streamlining processes and tightening controls you can share with your dentist-clients.
As a dentist and dental consultant for almost 40 years, I’ve been in hundreds of dental practices and met with thousands of general dentists, specialists and their staffs. I know firsthand the most common business mistakes dentists make, for example:
Using an outdated scheduling system
Scheduling is the core of the dental practice, affecting nearly every operation in the office and driving production. If the system runs sluggishly or creates bottlenecks, you have unhappy patients in the reception area, clinical staff playing catch-up and an overwhelmed front desk team dealing with the fallout.