Make Sure Quality Goes Out the Door...Not Out the Window
Posted Apr 28, 2011 in Management
Are you confident that every case that goes out the door of your laboratory is representative of your technical standards? Several of the cases received from the unsuspecting laboratories in LMT's Crown Experiment click here for the article included a quality control label along with the case, indicating the crown had passed a quality control inspection.
Admittedly, nine crowns is a very small number, but the experiment raises questions about the effectiveness of the measures some laboratories use to assure that all restorations leaving their laboratories are their best work. Here, laboratory owners share tips based on their experiences.
Start with the basics
It's critical that each technician understands the importance of his job and how what he does can affect the final product. For example, when a technician is working on frameworks he has to understand the parameters of porcelain thickness and...