"If I Knew Then What I Know Now"

by Kelly Carr and Maribeth Marsico

It’s been more than a decade since digital technology came to fruition in our industry.
LMT taps into the expertise of 20 laboratory owners from all size labs who’ve successfully incorporated digital technology into their operations, offering real-life experiences and tips on what we all wish we would have known before taking the plunge.

Change Your Culture

“Employee buy-in makes the difference between success and failure with new equipment implementation. Our first step was to create a sense of urgency; we talked to our team about how quickly the industry is changing and if we were to survive, we needed to adapt.

So when we were ready to invest in CAD/CAM, our top managers had already bought into the idea of implementing the technology. They became a coalition that championed new products and processes...