To say Ryan Napolitano made some changes to his father's laboratory is an understatement. In 2003, Precision Craft was a 17-person, "mom-and-pop" operation in a 3,500-sq-ft space. Today, it has doubled in size—in terms of staff and dentist-clients—and operates in a $3.4 million, 14,000-sq-ft facility.
"When I came aboard, it was still very much the lab I had grown up in," says Ryan, who worked in the lab since age 10 and formally joined in 2003 after earning a degree in communications and marketing. "Everything was run on a day-to-day basis; work came in, work went out. There was no...
Richard Napolitano, CDT, Owner and CEO of Precision Craft Dental Laboratory in Smithfield, RI, received his Associate’s Degree from Durham Technical Institute NC and his B.S. degree from Providence College. Napolitano is an allied member of the American College of Prosthodontists and the NADL and lectures...
From the subcontractor's perspective, work from other laboratories isn't the most profitable part of their business; in fact, 60% say working for dentists is more profitable because they can charge higher fees.
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