Exceeding Client Expectations by Creating Predictable Restorative Outcomes

By Spear Winter Laboratory

Call Bobbi Winter at 949-300-8930 or email bobbi@winterdds.net

Note: This seminar is from a past LAB DAY show

Generating predictable outcomes to satisfy patient and client expectations is the ultimate goal for the lab, which can only be achieved when there is clear communication between the patient and clinician, and subsequently between the clinician and the technologist. Robert Winter, DDS, explains how to effectively identify the essential methods of communication that are necessary to achieve predictable esthetic and functional outcomes, how to make appropriate material decisions based on the clinical information provided and the best way to identify the technical procedures needed to achieve the most predictable outcomes.

  • Robert Winter, DDS

    Owner at The Winter Laboratory

    Robert Winter, DDS, has owned a private prosthodontics practice and laboratory for 28 years. He is a faculty member at the University of Washington, University of Southern California and Case Western Reserve University School...