Kevin Dillon, Jr., covers the communication process and how to understand your clients' needs, wants and desires in order to achieve case acceptance. He covers breaking down the natural barriers that exist and how to match dentists' needs to your treatment options. Other topics include Neuro-linquistic programming and techniques on opening up communication between you, your staff and your client.
- Call Kevin Dillon at 800-558-5925
- Approved for 2 Professional Development credits