How are you managing your competitive advantage (differential) versus your competitors? what are you doing to increase your CA as we start to move in 2012?
Dental Lab Technology
Competitive advantage is a function of strategy that puts the firm in a better position than its rivals to create economic value for its customers â...See more Bruce Henderson Competitive strategy is about being different. It means deliberately choosing a different set of activities to deliver a unique mix of value - Porter
One-on-one interaction is a higher priority than ever before now that the economy has exacerbated the price-cutting phenomenon, according to LMT’s 2012 Fee Survey. To enhance customer relationships, respondents are offering more client education, joining study clubs and finding opportunities just to get more "face time" with their dentists.
LMT Original Research © 2016
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LMT Communications delivers the business strategies, information, dental laboratory news and education that dental laboratory decision-makers need to succeed. Through LMT Magazine and our LAB DAY shows, LMT works to advance excellence in dental technology, enhance the products, services and communication of dental technicians, and give dental laboratory owners and managers the tools they need to flourish. Learn More »