Office Manager

Join Chamlion as an Office Manager

Location: 8800 Jameel Road, Suite 170, Houston, TX 77040

Formeta Dental is seeking skilled Office Manager. The Office Manager provides critical operational support to ensure seamless office functionality. This role combines customer service excellence with HR/administrative coordination, serving as the primary point of contact for external or internal inquiries.

Responsibilities

Customer Service & Communication 1.Professionally handle inbound/outbound calls, emails, and walk-in inquiries. 2.Promptly relay issues and concerns to appropriate team as needed, follow up with customer resolution process. 3.Case entry, invoicing, shipping of cases to customers. 4.Provide professional support , external as well as internal customers with respect and professionalism. 5.Other duties as assigned. HR/administrative coordination 1.Organize work area for highest function and efficiency. 2.Maintain office inventory (supplies, equipment, records). 3.Process expense reports and assist with basic bookkeeping. 4.Support onboarding of new hires, maintain employee records and update HR databases. 5.Assist with payroll documentation and timekeeping systems. 6.Other duties as assigned.

Qualifications

1.High school diploma or above. 2.More than 2 years in office support roles with customer service exposure. 3.Proficiency in English, candidate with Mandarin skill is preferred. 4.Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook). 5.Solution-driven communicator combining customer focus, decisive judgment, and adaptive productivity. 6.Candidate with customer service experience is preferred.