Lab Owner Attributes Growth to Enduring Parternship

To hear laboratory owner Mark Jackson talk about Vident, you might think he was talking about a big brother. After all, they did grow up together.

When Jackson and his partner, Keith Cunning, opened Precision Ceramics in 1981, they were using Vita® products and taking porcelain courses at nearby Unitek, then a Vita distributor. When Unitek was sold and Vident—the North American subsidiary of Vita—opened right down the street in 1984, Vident began to have an impact on the laboratory that is still felt today.

"Vident built a state-of-the-art training lab and suddenly we had access to advanced courses taught by internationally known technicians right in our backyard," says Jackson. "In the old days, every high-end ceramist hid their secrets. But Vident found these guys who were willing to share their techniques, and we were all so eager that multi-day programs...