Peter Pizzi, CDT, MDT, FNGS, explains what will affect you and your business in the future, including the changing, increasingly demanding role of the technician; case management; diagnostic communication; preparation-guided ceramic layering and contours; the use of new technologies; and the importance of photographic communication and perception. He explains what you can do to control your own future; be a viable partner on the dental team; and provide esthetic, functional restorative options to support the physical and financial needs of patients.