Laboratories come in all shapes, sizes and types. There are, however, some common things that all of them need to do to be profitable. Key Business Indicators (KBIs) help track your progress, identify problems and lead you to solutions that keep you on track. Chuck Yenkner offers specific recommendations for developing and implementing a set of KBIs for your lab that puts you on the road to increased success for your business. Come away with solid ideas you can use to become a better manager and make your lab thrive.