The Inventive Technician: Focus is on User-Friendly Materials

By Judy Fishman

Posted Oct 28, 2014 in Labs & Profiles

Once she arrived in Arizona last fall, LMT Publisher Judy Fishman visited Scott Atkin, Owner of Creative Milling Dental Laboratory and CEO of Dental Lab Milling Supplies, LLC, in Scottdale, AZ, just as Bentley, Atkin’s massive Bernese Mountain Dog, was headed out for a walk with one of the staff members. Atkin “struck gold” in 2007 by adding a retail component to his business model to stay ahead of what’s trending and increase his revenue base.


“The focus for labs these days needs to be on creating win-win opportunities for themselves and their clients,” says Scott Atkin, Owner, Creative Dental Laboratory, in Scottsdale, AZ. “We know we’re moving evermore toward automated—and more commoditized—processes so, to me, that means we need to expand our services.” That’s exactly what Atkin did; in his case, offering products not to dentist-clients but to other laboratories.


It happened in one of those “meant...

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About The Author

  • Judy Fishman

    CEO/Publisher at LMT Communications, Inc. · Newtown, CT

    Serving the needs of the dental laboratory community has been Judy's core mission for over 36 years. An industry leader known for her integrity & optimism, Judy understands the needs of the market and develops practical...

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