Megan Martin, 37

In 2001, when Megan Martin was just 18 years old, she began working at Perfect Finish Ortho Lab in Hackettstown, NJ, as a trainee in the finishing department. She immediately liked the work and, over the years, mastered every department in the lab, worked her way up to management positions and took on other special projects. She and a co-worker spent months researching 3D printers, ultimately launching a new digital department to automate model production; today the department has nine printers and three staff members and receives 40% of its impressions digitally.

In 2019, Martin was named Vice President/General Manager, but she still helps out at the bench, bending all of the lab’s fixed expanders and helping to finish cases when things are busy. “I try to lead by example as best I can,” she says. “I show up every day on time, stay late when needed and like to pitch in by the team’s side whenever they need me.”

So what’s...