Evident Software Enhances an Error-Proof Workflow

Evident software helps the laboratory streamline its production workflow, from enabling dentists to submit cases and photos through the lab’s website, coordinating scheduling to maximize production capacity, to shipping and billing the final case.

“With so many details to keep track of in the lab, if you miss even a small detail, it can easily lead to a larger problem. Using Evident, our workflow is error-proof because it has numerous flags to indicate when something starts to go wrong,” says Jayme Hong, CEO, IDOC Dental Lab, Orange, CA.

For example, if a case gets delayed in production, the software has an internal alert system that immediately sends a notification to the designated person. The software can generate a “to do” list and email reminders for each technician so tasks don’t slip through the cracks.

Another aspect of Evident that Hong likes: it generates packaging lists including the patient’s name, ship data and...