Faster, Smarter, Better Technical Strategies to Boost Your Business: What Technical Strategies Do You Use to Boost Your Business?

Problem: It's hard to achieve consistency in our work even with a final Q/C check.

Strategy: While a final case inspection is important, it shouldn't be the only quality control system in place. Building a system of checks and balances into the entire production process allows you to find and fix errors more quickly. For instance, you might have a senior technician check each step of a trainee's work, or the department manager review each case before it goes on to the next department.
Another approach that fosters employee accountability is to send a quality control checklist around with each case. Each technician is responsible for comparing the case against the list and then approving it. If it doesn't meet the criteria, he has the authority to send it back to the appropriate department to be redone.

Problem: How can I better communicate with my dentist-clients about problems with impressions?

Strategy: To drive the point home and document potential...