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  • GreatLab
  • Saturday1:30pm - 2:30pm
    How to Deliver a Seamless Customer Experience that Drives Customer Loyalty and Increases Revenue

    Randolph 2 · East Tower, Concourse (Bronze) Level

    1 Professional Development credit · Delivering an exceptional customer experience is one of the most powerful ways a lab can increase customer loyalty and grow revenue. Rob Nazzal and Seth Smith outline how to create a smooth onboarding...

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