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  • icortica, Inc.
  • Thursday1:30pm - 2:30pm
    From Data to Dollars: Practical Ways to Grow and Scale - A Case Study Focused on Operations and Sales

    Picasso Room · West Tower, Concourse (Bronze) Level

    1 Professional Development credit · Learn practical ways to grow revenue and customer lifetime value focusing on the few metrics that matter most. Discover how onboarding and communication build lasting customer relationships that increase...

  • Thursday2:45pm - 3:45pm
    How to Deliver a Seamless Customer Experience That Drives Customer Loyalty and Increases Revenue

    Picasso Room · West Tower, Concourse (Bronze) Level

    1 Professional Development · Delivering an exceptional customer experience is one of the most powerful ways a lab can increase customer loyalty and grow revenue. Rob Nazzal and Seth Smith outline how to create a smooth onboarding...

  • Thursday4:00pm - 5:00pm
    Modern Marketing for Dental Labs

    Picasso Room · West Tower, Concourse (Bronze) Level

    1 Professional Development · Transform your lab’s growth by mastering the full customer journey from awareness to onboarding to developing loyal evangelists. Tamara Nazzal McGrath covers practical strategies and tools for driving...

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