Culture By Design: Creating an Exceptional Workplace

Owner, Niche Dental Studio, Voorhees Township, NJ; 13 employees

LMT: What kind of environment have you aimed to create in your laboratory?

Polansky: I always say, I built the type of lab I had always dreamed of working in. When I was younger, it was hard for me to flourish because when I sought opportunities...

Co-Owner, Renstrom Dental Studio, St. Paul, MN; 70 employees

LMT: What’s the most important thing you’ve done to enhance your culture?

James: Adjusting our hiring mindset to look for the best attitude versus the best technical ability. Now we always talk about culture before skill; the...

Owner, Mid-South Dental Lab, Brentwood, TN; 52 employees

LMT: What has been the most important thing you’ve done to enhance your laboratory culture?

Jackson: I would say defining our core values a few years ago: positive attitudes, work ethic, attention to detail, team-oriented, humility and...

Owner, Bay View Dental Laboratory, Chesapeake, VA; 40 technicians

LMT: What has most influenced your approach to creating a strong laboratory culture?

Shafer: My 30-plus years studying alongside Dr. Peter Dawson had the biggest impact. Not only was he one of the greatest teachers of dentistry, he was...

Associate Director, Corus Byrnes Dental Laboratory, Wheatley, England; 46 employees

LMT: How would your team describe your culture and how is it consistently reinforced?

Byrne: They would likely describe it as relaxed but driven, fun but hardworking, empowering and united by a shared mission to change...