You know what they say: you never get a second chance to make a first impression. Here are five ways to cultivate loyalty and make sure first-time customers become long-term clients.
Don Warden has been a manager/owner/president of Lord’s Dental Studio in Green Bay, WI, for the past 20 years. He used his Electrical Engineering degree and MBA for quality and process management in the electronics manufacturing business prior to joining Lord’s. He is a member of the Marquette University...
According to LMT's 2013 Dentist Survey, the top 5 reasons why dentists change laboratories are: - Inconsistent quality/technical problems - Prices were higher than they wanted to pay - Delayed turnaround time - Poor relationship/poor communication - Prescriptions not being thoroughly or carefully read and filled
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LMT Communications delivers the business strategies, information, dental laboratory news and education that dental laboratory decision-makers need to succeed. Through LMT Magazine and our LAB DAY shows, LMT works to advance excellence in dental technology, enhance the products, services and communication of dental technicians, and give dental laboratory owners and managers the tools they need to flourish. Learn More »