Gilbert Young, CDT, is the Owner of GNS Dental Studio, Inc., in Dallas. He has studied ceramics with several master technicians; lectures and clinics worldwide on ceramic restorations and esthetics; and works with the National University of Panama to develop its dental technology curriculum and esthetic...
One-on-one interaction is a higher priority than ever before now that the economy has exacerbated the price-cutting phenomenon, according to LMT’s 2012 Fee Survey. To enhance customer relationships, respondents are offering more client education, joining study clubs and finding opportunities just to get more "face time" with their dentists.
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