According to LMT’s 2012 Fee Survey, laboratory owners are making adjustments to their fee structures to be more competitive. For example, 48% now offer volume discounts, up 18% in just four years.
LMT Original Research © 2010 - 2012
You know what they say: you never get a second chance to make a first impression. Here are five ways to cultivate loyalty and make sure first-time customers become long-term clients.
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