Rudy Ramirez, CDT, has been with Glidewell Laboratories since graduating from Southern California College in 1983 with a degree in dental technology. He manages the Fixed Prosthodontics department of 350 people who produced over $51 million in BruxZir Solid Zirconia, PFM and Obsidian™ lithium silicate...
One-on-one interaction is a higher priority than ever before now that the economy has exacerbated the price-cutting phenomenon, according to LMT’s 2012 Fee Survey. To enhance customer relationships, respondents are offering more client education, joining study clubs and finding opportunities just to get more "face time" with their dentists.
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