When shopping for a new laboratory, almost 80% of respondents in LMT’s 2013 Dentist Survey say a referral from another dentist has the most influence on their decision.
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Hollie Spencer joined New West Dental Ceramics shortly after high school graduation and has climbed through the ranks, from the training department to her current position of Production Manager in just 10 years.
She oversees the scheduling and metal departments; assists the General Manager, Terry Town, with production; and regularly interacts with and mentors the 130 technicians in the lab. "Hollie has great business sense. She has the ability to focus on production and quality while at the same time balance relationships between technicians and support staff. She has a business maturity that...
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