Hollie Spencer joined New West Dental Ceramics shortly after high school graduation and has climbed through the ranks, from the training department to her current position of Production Manager in just 10 years.
She oversees the scheduling and metal departments; assists the General Manager, Terry Town, with production; and regularly interacts with and mentors the 130 technicians in the lab. "Hollie has great business sense. She has the ability to focus on production and quality while at the same time balance relationships between technicians and support staff. She has a business maturity that...
"Being in the foxhole together is not just a partnership; it's the essence of collaboration. For it to work, dentists and technicians must truly understand each other's challenges and goals. That's when you see the best possible results and the most satisfied patients."
– Terry Fohey, CDT
84 South Main St., Newtown CT 06470
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