Key Findings: Manufacturers are beefing up software indications, hardware options and CAD/CAM subcontracting services; More intraoral scanners hit the market; and Full contour restorations are “king”
LMT Original Research © 2010 - 2012
Nearly half of respondents to LMT's latest How's Business survey say they saw a decrease in sales and profits from 2011 to 2012 due to slower workloads and pricing pressure. "To compete with the constant barrage of solicitations my customers receive, I had to reduce my fees by 10% to 20%; this was essentially most of my profit margin," says a Washington laboratory owner. "I resisted the race to the bottom, but felt I had to be part of the solution that my customers were looking for considering the reduction in reimbursement from insurance companies."
On the other hand, 19% of respondents say business...
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