Denture technician with over 30 yrs. exp. and still learn something new every day.
Karen joined The BRIDGE on September 22, 2011
Link an abundance of technologically advanced products with a chronic shortage of skilled technicians, perpetual lack of newcomers to the field and a 60% decline in the number of two-year dental technology programs over the past two decades and what do you get: a training crisis.
To tackle the challenge, many laboratory owners are enhancing their efforts by expanding their training programs, materials and on-site facilities. "It's not like 20 years ago when you could park someone in a chair and teach him to build a crown by a three-step process. Today there's so much more that technicians...
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Expectations are powerful. Our expectations of McDonald's, for example, are directly tied to why we eat there. It's not for the quality food or the first-rate service; it's because when we want a quick meal, we know that McDonald's will meet that need every time. Now consider what would happen if McDonald's failed to meet your expectations. If, for instance, it took five minutes to get a burger one day, 10 minutes to get fries the next. Chances are, you'd soon find another place for your fast-food fix.
Your dentist-clients' expectations are no different. Whether your laboratory is high-end,...
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