Laboratory participants and Straumann employees gather at the company's Laboratory Customer Conference, held in Dallas in October. The program featured two days of strategic business-building activities, best practice sharing, networking and a preview of 2013 product launches. Speakers included Andy Molnar, Straumann's EVP, Head of North America, on Straumann's Vision 2020 which outlined the company's commitment to digital dentistry for the laboratory; Dr. Brody Hildebrand on case presentations and photography tips for documenting cases; Dr. Russell Giordano on material science; and Chris May, CDT, on Straumann's materials and applications at work in the laboratory.
Chris May, CDT, is the President and Owner of May Dental Arts, a full service lab with an education center in St. Louis, MO. He has extensive knowledge in implants and CAD/CAM manufacturing and understands the importance of developing business models, analyzing and researching materials and optimizing...
One-on-one interaction is a higher priority than ever before now that the economy has exacerbated the price-cutting phenomenon, according to LMT’s 2012 Fee Survey. To enhance customer relationships, respondents are offering more client education, joining study clubs and finding opportunities just to get more "face time" with their dentists.
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