During the start-up years of LMT, I read several articles about how product life cycles are bell curves; they typically peak and then decline. I also subscribed to the Harvard Business Review (HBR) and it featured a series about why most startups fail within the first five years.
Between the image of the bell curve and the HBR stats, the message loomed large that I needed to remain on high alert to recognize when LMT might peak and start to decline. I also decided it was important to have more than one product. We created LAB DAY.
Our fourth year was exceptional; I knew then that we were going...
- May 2013
LMT's LAB DAY EAST—the largest dental laboratory trade show on the East Coast—was the place to be to research digital technology. This year, of the 93 exhibitors, over 40 companies offered the latest scanners, milling and rapid prototyping machines, wax printers, software, materials and services, allowing attendees to see products up close and personal and comparison shop.
"We're looking to invest in a scanner and milling system—we'll be 'newbies'. Since I own a one-person lab and want to expand, I've been doing a lot of reading and research on new systems but it's key to...
- November 2012
Many in our community have been inspired by Christian Scull and his remarkable combination of technical, teaching and business skills. For example, NaRae Free, Model Technician and Stain and Glaze Specialist, who worked with him at Esthetic Alliance in Las Vegas for two years, says "Besides fabricating some of the most beautiful, artistic ceramic work I've seen, Christian has an amazing ability and the patience to streamline, simplify and bring each technician to his highest potential."
Laboratory Owner Brian McMillan credits Scull with giving him the know-how and confidence to start his own all-ceramic...
- August 2012
For me, one of the greatest highs of our LAB DAY shows is returning home afterwards, brim-full of new ideas, juiced with the energy and creative strategies I pick up from you—our participants and clinicians—when I hear your presentations or we meet on the show floor.
One thing I noticed this year in particular is that the level of competitiveness among vendors at the show has ratcheted up several notches. It was Show- and-Tell in all its glory.
For example, all of the vendors on the Ballroom Level had elaborate displays, fantastic videos, excellent presentations and mouthwatering...
- March 2012
- February 2012
8 Faster, Smarter, Better Management Strategies to Boost Your Business: We Want to Hear Your Management Strategies
Problem: I'd like to implement pre-scheduling to help make our workload more consistent; we're overwhelmed one day and slow the next.
Strategy: Pre-scheduling—where the laboratory, rather than the dentist, determines the turnaround time for each case—helps ensure an even workflow, which minimizes the pressure of deadlines and enables a technician to focus on his product quality.
For example, some laboratories use a manual pre-scheduling system. Each technician has a designated block of time and pre-determined number of units he can handle per day. As cases come in, the office manager...
- January 2012
Our latest How's Business survey shows mixed results for 2011.
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- April 2011
Considering a commercial bank loan to take your business to the next level? LMT offers advice for the financing novice and also explores alternative financing options.
Some laboratory owners are hesitant to add print advertising to their marketing mix because of the cost. However, with research, planning and patience, you can use this marketing strategy to tap into your target market and identify numerous qualified
Spurred by the tight economy, chronic shortage of technicians, an ever-increasing need to stay competitive in a price-driven market and the communication ease of the Internet, more and more laboratory owners are considering overseas outsourcing as an
In our price-competitive, technician-deprived industry, offshore outsourcing is becoming an increasingly viable business strategy.
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Dena Lanier started The Lab 2000, Inc. on a bet with her husband, Dennis. Today, through unique and persistent marketing techniques, Dena has grown the laboratory to a successful 30-person operation.
As substandard service runs rampant in todayâs culture, itâs a good time to reevaluate your own service efforts
Implementing a quality management system can offer a wealth of benefits to your laboratory: streamline your operations, cut costs, help train staff, increase customer satisfaction and safety, and help you comply with FDA regulations.
Read More 12 minute read
The staff and clients of Albert Tassi Dental Studio in Elmhurst, IL, recently contributed boxloads of donations to support a medical teamâs trip to Haiti.
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As part of our 1999 Public Awareness Campaign (PAC), LMT looks at the various ways laboratory owners are educating the public about specific dental restorations as well as dental technology in general.
If you don't charge for remakes or at least have some acceptable guidelines in place, your laboratoryâs bottom line could suffer. Monitoring, prevention and communication are key to minimizing remakes.
Innovative laboratory owners are educating the public about the dental laboratory industry through coverage in local newspapers. Our report includes helpful tips for getting news about your laboratoryâand its achievementsâin print.
Are your technicians stressed, having difficultly concentrating or withdrawing? They may be on the verge of job burnout. Learn how to spot the warning signs and help your technicians survive and thrive when caseloads and overtime are high.
Thirty-four percent of all workday injuries and illnesses are related to cumulative trauma disorders (CTDs). A claims and loss control expert details how to reduce or avoid CTD claims by minimizing your technicians' risk factors.