LMT taps into the expertise of 20 laboratory owners and managers from all size labs who’ve successfully incorporated digital technology into their operations, offering real-life experiences and tips on what we all wish we would have known before taking the plunge.
Read More 19 minute read
Zubler USA launched its new milling wax designed for pressing and casting. The wax has the reproducibility of a sturdy milling wax while retaining the characteristics of hand wax; it’s strong enough to maintain marginal integrity during milling, but is also workable for melting, spruing or sculpting. Thanks to the material’s translucent and contrasting characteristics, design detail is more visible. Because resin can increase burnout time and cause damage to pressing ovens and contamination, the discs contain less resin and more high-quality wax for better final results.
Owner: Dental Services Group; Area Vice President: Kim Jones
Twice named one of West Michigan’s 101 Best and Brightest Companies to Work For, DSG Davis has found numerous ways to create a work environment where employees feel excited about coming to work each day. “Even though we’re owned by a corporation, Dental Services Group, management has maintained a family-like atmosphere,” says Dan Smith, CDT, Crown and Bridge Supervisor.
For example, the lab promotes work-life balance by allowing employees, when feasible, to set their own start time...
Are you ready to take the plunge and invest in your own digital equipment? Going digital was the name of the game at NADL Vision 21 in Las Vegas in January where speakers offered tips on how to incorporate new technology into the laboratory.
- October 2013
Christian Saurman, Vice President, New England Orthodontic Laboratory (NEO), Wilmington, MA, has implemented tools on his website to make case submission simple.
- September 2013
A year ago, Whip Mix Corp. promoted its Vice President of Manufacturing, Jim Myers, to President of the company, succeeding Allen Steinbock, the grandson of Whip Mix Founder Edmund Steinbock, Sr. This promotion makes Myers the first non-family member President in the company's history. LMT travelled to Louisville, KY, to talk with Myers about his new position and where the company is headed.
LMT: As President, how has your role changed?
Myers: For 11 years, my priority was our manufacturing processes; now, it's more focused on customer needs and opportunities. I have much more interaction with...
- April 2013
"Our business will continue to change to meet new demands. It's less about the ability to manage change and more about the strength to lead change," said Ivoclar Vivadent's CEO Bob Ganley during his State of the Industry address to the more than 700 attendees at the 87th Annual Cal-Lab Meeting held at the Westin Michigan Avenue.
One development Ganley discussed is the growing irrelevance of geographical barriers due to new technology and the increasing competition between labs because of it. "You must understand who you are and have some kind of identifiable message on how you differentiate yourself....
- March 2013
Sixty-eight percent of the larger laboratory respondents to LMTâs latest Howâs Business? survey are optimistic about this year, compared to only 42% of labs with five or fewer employees.
- February 2013
Thereâs a 50/50 chance your clients will switch laboratories in the next five years. Want to know why they might jump ship? Read the results of LMTâs 2013 Dentist Survey conducted jointly with Dental Economics.
Read More 7 minute read
- November 2012
Reed Nunnally spent five years building his own highly successful construction and real estate business buying, renovating and flipping properties in Louisville, Kentucky's historic Highlands area. But after a couple of years nursing a bad back, he knew he needed to switch gears.
His father, David Nunnally—interested in finding an operations manager to help run the business—jumped at the chance to get his savvy son on board at his lab, Derby Dental Laboratory, also in Louisville. While Reed had never planned to join the family business, he saw an opportunity to use his marketing degree...
When Lee Culp, CDT—one of the most respected technicians in the world—wants to recognize you for excellence, it would be easy to let it go to your head. But Jack Marrano, CDT, is as modest as he is accomplished.
For instance, ask Marrano about his success—at age 34 he runs the multi-million-dollar Fixed Prosthodontics/Implants division of Microdental, one of the largest laboratories in the country—and he's quick to credit his six team leaders. "I couldn't do it without their wonderful hard work," says Marrano, a former Marine who joined the company two years ago with 12...
- June 2012
Respondents to LMT's Small Lab Survey speak out about the future of our industry.
The Future Looks . . . Great
My business has stayed strong through this terrible economy. If I made it through this, I can make it through anything. My cosmetic workload dropped off a bit during the past couple of years, but has really picked back up as of late.
My future looks incredibly solid. As the masses move toward CAD technology, I move in the completely opposite direction. I educate my clients on the shortcomings of this new technology and they're grateful for the insight. I work with dentists who...
- May 2012
Eleven years after purchasing Choate Ceramic Laboratory, Co-Owners Jimmy Durham, David Fitch, CDT, and Alton Trotter, CDT, moved out of their ceramic comfort zone and into the realm of removables.
- April 2012
The 200 attendees* at How to Control the Future Before the Future Controls You, co-sponsored by Vident and Nobel Biocare, received a digital, handheld device so they could provide instant feedback to questions posed by Moderator Mark Murphy, DDS, FAGD. Their answers were immediately displayed on a large screen at the front of the room.
One striking statistic: 87% of attendees said an undue amount of pressure is keeping them from raising their fees. Given the price erosion trend in our field, this number didn't surprise panelist Richard Harrell, Vice President, DSG. "There is significant pressure...
The rumors of my demise have been greatly exaggerated.
Mark Twain's words—repeated by Dentsply's Chris Clark—appropriately describe the gist of the Cal-Lab Group's 86th annual meeting in Chicago. Or, to use Clark's own words, "The lab market is here to stay.
"There's been a lot of gloom and doom of late, with some saying laboratories are headed for extinction. But this market is viable and strategic, and you provide the dentist with services, partnership, education, technical expertise and a knowledge base that can't be duplicated," said Clark, President and COO of Dentsply, to more...
- March 2012
3Shape Co-Founder Tais Clausen offers advice for maximizing your competitive edge and taking advantage of positive market trends.
"For me, selling well is based on meeting a client's needs, not self-servingly trying to "sell up" when it isn't called for."
- January 2012
Our latest How's Business survey shows mixed results for 2011.
- October 2011
Now more than ever, laboratory owners are stepping into the role of educator to their clients.
Read More 13 minute read
- May 2011
Now in his second year at the University of Louisville School of Dentistry, technician-turned-dental student Eric Nunnally identifies the trends he sees in today\\\'s dental studentsâyour future clients.
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- April 2011
Spurred by the tight economy, chronic shortage of technicians, an ever-increasing need to stay competitive in a price-driven market and the communication ease of the Internet, more and more laboratory owners are considering overseas outsourcing as an
Read More 6 minute read
Despite the challenges of offshore competition, a limited labor pool and price cutting, the majority of respondents to LMTâs 2008 Fee Survey are optimistic about the future of our industry.
The shortage of skilled technicians and the abundance of new restorative systems are driving the demand for outsourcing. Subcontracting enables laboratory owners to test the market and see how a product fits into their workflow before they buy.
Read More 10 minute read
To charge or not to charge for remakes is an issue that often divides lab owners. LMTâs exclusive Remake Survey looks at how your peers are handling cases gone wrong.