CAD/CAM Support Technician
The ideal candidate will have a dental background with CAD/CAM experience and high IT/PC skills and have the ability to communicate advanced topics to users with very different backgrounds. You will receive customer support inquiries for 3Shape software, applications, hardware and materials. You will resolve customer product problems and document support calls received; amongst other things.
You must be fluent in English. Other language skills are a plus. Your primary responsibility is to offer dental CAD/CAM support to our partners and customers as well as product & sales support.
We seek a colleague with competencies within several of the following fields:
-Support with previous experience from a dental support function
-Advanced Technical Understanding of software and PC hardware problems and general Microsoft Windows Knowledge
-Experience in communicating complex topics to our dental lab customers.
In addition you are:
•Customer oriented: Resolve customer product problems
•Ability and willingness to learn detailed knowledge of company products and applications.
•Motivated by being part of an entrepreneurial environment where you are expected to take broad responsibility proactively
•A professional challenge in a highly dynamic business environment
•The chance to influence the next generation of 3D software and the future of an expanding company
•A competitive compensation and benefits package
•The possibility to be part of an ambitious, successful and fast growing company
To apply, email: recruit@3Shape.com. Please attach your resume,
official grades transcript and other relevant information. If you would like to learn more about the position or 3Shape A/S, please contact Collin Mitchell at 908-867-0144 or visit www.3shape.com
3-5 Years of Experience Required.
3Shape A/S is a uniquely dynamic company whose aim it is to develop top-of-class solutions and maintain a leadership position by an open and tight cooperation with its distribution partners.