The ideal candidate will have an experienced dental laboratory background with CAD/CAM experience and have the ability to communicate advanced topics to users with very different backgrounds. You will receive customer support inquiries for 3Shape software, applications, hardware and materials. You will resolve customer product problems and document support calls received; amongst other things.
You must be fluent in English. Other language skills are a plus. Your primary responsibility is to offer dental CAD/CAM support and training to our partners and customers as well as product & sales support. Minimal travel may be required.
We seek a colleague with competencies within several of the following fields:
•Public speaking: you will do onsite and offsite trainings and presentations of 3Shape software
•Support with previous experience from a dental support function
•Advanced Technical Understanding of software and PC hardware problems and general Microsoft Windows Knowledge
•Experience in communicating complex topics to our dental lab customers.
In addition you are:
•Customer oriented: Resolve customer product problems
•Ability and willingness to learn detailed knowledge of company products and applications; such as milling.
•Team player, motivated by being part of an entrepreneurial environment where you are expected to take broad responsibility proactively
Please email firstname.lastname@example.org. Please attach your resume, official grades transcript and other relevant information. If you would like to learn more about the position or 3Shape A/S, please contact Lucas walter at 908-867-0144 or visit www.3shape.com
3-5 Years Experience Required