Web Exclusive! Derek Van Volkom, VP of Account Services, Lanmark360--a marketing agency specializing in dentistry and healthcare--shares some additional tips he feels every lab owner should keep in mind...See more as they focus on content marketing.
An estimated 25 million adults in the U.S. suffer from obstructive sleep apnea. Oral appliances have proven to be a viable option for treatment and a huge opportunity for dentists and labs, but there are numerous complexities in the market.
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One of the Chinese laboratories that is marketing to the U.S. is DentUSA, a full service, 300-plus-technician laboratory in Shanghai.
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Spurred by the tight economy, chronic shortage of technicians, an ever-increasing need to stay competitive in a price-driven market and the communication ease of the Internet, more and more laboratory owners are considering overseas outsourcing as an
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In our price-competitive, technician-deprived industry, offshore outsourcing is becoming an increasingly viable business strategy.
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Once the focus of great controversy, Interdent in Manila has grown to a staff of 700 and regularly services a few hundred laboratories in 78 countries.
Jerry Doviack used to be shunned at laboratory meetings. Now, 25 years later, laboratory owners are flocking to him for advice.
Jerry and his wife, Tina, owners of Continental Dental Laboratory in California, are the pioneers in offshore laboratory work. In the early 1980s--wary of a declining economy, soaring gold prices, HMOs and other disturbing trends in the insurance industry--the Doviacks began researching the feasability of offshore production. They settled on the Philippines and, in 1984, opened Interdent, Inc.--operating completely independently from Continental--to provide outsourcing services to laboratories around the world.
Although that out-of-the-box thinking didn't make them popular at the time, things have come full circle. "It's amazing how much attitudes have changed. Offshore lab work is no longer taboo and although...
Moskey Dental Laboratories in Cleveland, OH, fabricates four non-precious alloy crowns to help a police dog get back on his beat.
More than 40 technicians from D&S Dental Laboratory made the trip to LAB DAY Chicago, most of them riding together on a chartered bus from the lab’s Waunakee, WI location. “We always look forward to LAB DAY Chicago to catch up on industry news and see new, exciting developments from vendors. The education and networking opportunities are especially valuable, with so many knowledgeable people from across the country in one place,” says Travis Zick, President, D&S Dental Laboratory. “Our technicians enjoy talking to exhibitors, visiting with other technicians, and learning a few tips they can bring back and implement in their daily work. For the young technicians, getting outside the lab and seeing the imprint of the industry as a whole is a valuable, eye-opening experience.”
What can laboratory owners learn from David Lee Roth, lead singer of Van Halen? Mark Murphy, DDS, FAGD, explains in his case study of standards, indicators and results.
Bob Maccario, MBA, looks at this new trenâfocused on how a patientâs oral health impacts his overall healthâand how you can tap into it by educating your dentist-clients about its practice-building potential.
Over the last few years, there has been an explosion in the number of new or improved material options for digital fabrication. LMT’s exclusive 2016 Digital Materials eSurvey asked how they are impacting workloads and uncovered three key trends.
This Fall I’m heading to the great state of Arizona for a couple of months and I’m hoping to meet some laboratory owners while I’m there. I’m also hoping I can make some stops during the drive out (the last week of October) and possibly the first week of January on the drive back.
Our route takes us through Harrisburg, PA, then along the Pennsylvania Turnpike and over to I-70 and down to I-40. We’ll be going through Columbus, OH; Indianapolis; St. Louis and Springfield, MO; Tulsa and Oklahoma City, OK; then across to Amarillo, TX; Albuquerque, NM; and into Flagstaff, AZ.
We are taking all three dogs and our one remaining twenty-one-and-a-half-year-old cat and renting a house in Fountain Hills, just north of Phoenix, through the end of the year. I’m letting you know so you can let me know if you’d welcome a quick hello. I’d love to know some history about your laboratory and how you’re faring in this digital age. If your lab is near any...
Many laboratories create esthetic restorations, but some owners and their teams are lucky enough to work in facilities that are as beautiful as the work they create. In this second installment of LMT's Laboratory Showcase series, we debunk the myth that bigger is better, profiling two labs whose ergonomic design maximizes a small amount of space.
Jim Pierce, owner, Bio Aesthetics Dental Studio
"At the end of the day, I don't want my employees to feel like they've run a marathon," says Jim Pierce, owner of Bio Aesthetics Dental Studio in Grand Junction, Colorado, which opened in January. So when Pierce was designing his 1,300-sq.-ft. laboratory, he created a logical, efficient layout for the porcelain, casting and ceramics departments so his three employees don't have to backtrack during the fabrication process.
Open and roomy, the layout also lends itself to a close-knit staff. "We like the camaraderie that comes with a small group of people. We really feel like a cohesive team,"...
San Antonio, TX
Owner: Dirk Albrecht
At Oral Designs, every day is an opportunity to build a collaborative and supportive team. The culture revolves around building camaraderie; for example, the group often gets together during lunch time for games designed by the managers to quiz employees on how much they know about each other. The lab also sponsors employees’ participation in community runs—along with t-shirts that say “Oral Designs Runs this Town” and provides celebratory birthday lunches. “The managers are constantly coming up with activities that help us learn more about each other and come together as a group,” says Danica Luera, Marketing Specialist. “They go out of their way to turn an average work day into a remarkable one.”
DENTAL TEAM: Scott Gallacher, Precision Milling Center, West Valley City, UT, and Steven Barker, DDS, Salt Lake City, UT
RESTORATIVE PROBLEM: The patient was missing a second bicuspid (#12), didn't want an implant crown and was also concerned about the reduction of the adjacent healthy teeth.
TREATMENT PLAN: To address the patient's desire for the most minimally invasive solution, the team opted for a full contour bridge with minimal retention, using ORIGIN LIVE Plus zirconia since the case required both high strength (for minimal enamel removal) and high translucency (for full contour). Dr. Barker prescribed a DigitalPrep™ WellBeing™ bridge, a system that allows him to create a digital prep using a 3D image of the pre-op model; the restoration is fabricated before the tooth is actually prepped in the patient's mouth.
FABRICATION PROCESS: Using DigitalPrep software, the distal area of tooth #11 was minimally reduced in the digital file and a retention groove was created. The...
Allison Fissel (left), Vice President of New Business Development at Conestoga Equipment, Orion’s financing partner, draws the winning name in the Orion Welder mPulse 30 raffle as the company’s Joel Miller looks on. The winner was Jose Luis Teran of Lombard, IL. The mPulse 30 is a small pulse arc dental welder that’s easy to use and affordable. Its 5-30W weld energy capability offers a wide range of applications from adding contacts to clasp and bridge repair.
With less than 300 orthodontic laboratories in the U.S., the specialty is a quintessential niche market and one that has experienced steady growth for years.
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Headquartered in Ottawa, IL
Owners: Luke Caruso Sr., Luke Caruso Jr. and Jim Caruso
130 employees across three locations
If you’re at an industry meeting and meet a group of people with blinking lights on their shoes, chances are they work at Ottawa Dental Laboratory (ODL).
That blinking light would be an Actiped pedometer, a component of the laboratory’s comprehensive wellness program, which earned ODL recognition as one of the 100 Healthiest Workplaces in America for 2014, as well as the Healthiest Employer in Illinois for 2012 and 2013.
In 2004—after a string of double-digit increases in health insurance premiums—the laboratory developed a wellness program, which now includes on-site voluntary health screenings and incentive points for making healthy choices like exercise or annual physicals. The points can then be redeemed for a variety of items including movie tickets, hotel stays, digital cameras and TVs.
A cornerstone of the activity part of the program is...
Ottawa, Ottawa Everywhere: Nearly 50 Staff Members from Ottawa Dental Laboratory on Hand at LMT LAB DAY
Ottawa Dental Laboratory sent a whopping 48 staff members to LMT LAB DAY to take advantage of CE opportunities, network with their peers, and get an up-close look at new products and services. Pictured here are three members of the administrative staff (from l. to r.): Kelsey Tomano, HR representative; Joanie Bretag, Senior Vice President, Human Resources; and Leslie Wisler, Manager of Training and Compliance. “We’ve been all over the exhibit hall and learned about the new PTC training app, met with safety compliance experts at Safelink and talked with software representatives at Jenmar,” said Bretag.
The primary objectives and responsibilities of an outside vs. inside sales rep differ and so do their compensation packages. Nick Azar offers average salary ranges and guidelines for commission.
The first wave of out-sourcing began two decades ago with jobs for making shoes, cheap electronics, and toys departing to developing countries. It caused a huge blow to the U.S. manufacturing sector...