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Handler Mfg.’s Kevin Foley (left) and LMT President Judy Fishman congratulate Duane Carlson of Liberty Dental in Jackson, MI, the grand prize winner of Handler’s giveaway who took home the Pro Tech Lite PTL-211 bench. Other winners included: Brian Nagle of Renstrom Dental Studio in MN who won a 52CSU Etcher Catcher and Art Uribe of Precision Dental Castings in Skokie, IL who won a Chicago Bears hoodie.
During the "boom" years of the late 1990s-2008, lab fees made significant gains; in a number of cases, they caught up with or even exceeded the Consumer Price Index. It's not like the lab community has ever measured its fees against cost of living increases but, for the sake of observation, when LMT began tracking lab fees back in the 1980s, we sometimes looked at the rate of inflation as a sort of measure to record growth.
We are now on the cusp of year five since the economy went bust. As you will read in this issue's biennial Wage Report and next month in our Fee Report, the sense of being...
Harvest Dental introduced a new polychromatic cross-linked acrylate polymer for producing natural-looking, long-term provisional restorations in the anterior region. Composed of a nano-hybrid composite structure, ZCAD Temp Esthetic is a multi-layered machinable block that harmoniously distributes light, opalescence and fluorescence. For details on the material, call 714-674-7400 or visit www.harvestdental.com.
Heather Pear grew up with a lab in her home and knew from a young age that she wanted to be a technician. At age 15 she worked with her mother—Carol Ruset, CDT, MDT—helping with model and die work and learning every aspect of the lab. "I remember watching her build up a crown and longing to do that part of the job!" she says.
After gaining more experience as a technician in an in-office laboratory in Naples, FL, Pear opened her own one-person C&B lab. But when she became the mother of twins five years later, the responsibilities of both became overwhelming. So in 2010, she switched...
The staff and clients of Albert Tassi Dental Studio in Elmhurst, IL, recently contributed boxloads of donations to support a medical teamâs trip to Haiti.
A supporter of educational initiatives, Heraeus offers instructional videos free to dental teams and patients, teaching effective techniques and procedures.
A collection of Faster, Smarter, Better CAD/CAM Strategies
It was standing-room-only at DLOACâs annual CAD/CAM Symposium and Expo as nearly 300 laboratory owners and managers, outsourcing centers and manufacturers turned out for two days of lectures, demonstr
Owner: National Dentex; Lab President: Lynn Jenkins
“H&O Dental Lab valuescomplete honesty and trust; open, two-way communication; mutual respect; individual accountability; and total commitment. Management always acknowledges team member accomplishments such as first, fifth, 10th, 15th, 20th and 25th anniversaries; perfect attendance; and achieving CDT certification. We also have monthly themed events for various holidays and traditions.
To ensure open communication, we have morning huddles, a 15-minute meeting during which each section leader discusses the...
Hollie Spencer joined New West Dental Ceramics shortly after high school graduation and has climbed through the ranks, from the training department to her current position of Production Manager in just 10 years.
She oversees the scheduling and metal departments; assists the General Manager, Terry Town, with production; and regularly interacts with and mentors the 130 technicians in the lab. "Hollie has great business sense. She has the ability to focus on production and quality while at the same time balance relationships between technicians and support staff. She has a business maturity that...
Since cosmetic dentistry marketing was typically an appeal to emotions, it was the perfect time for laboratory owners to take their message directly to the public. By all accounts, DenMat Corp. was the first: in the Fall of 1984, the company placed ads in consumer magazines—Reader’s Digest and McCall’s—saying, “Give a Smile for Christmas.” The ads elicited a tremendous response and the company’s telephones were jammed.
By February of 1985, Dr. Robert Ibsen, then president, told the crowd at a Cal-Lab meeting that DenMat was making over 1,000 Cerinate laminates...
Not much, according to LMTâs poll of dental consumers across the country. Itâs no wonder that dental technicians often feel like silent artisans. LMT's poll offers fascinating insight into the perceptions of dental consumers.
Sixty-eight percent of the larger laboratory respondents to LMTâs latest Howâs Business? survey are optimistic about this year, compared to only 42% of labs with five or fewer employees.
While not everyone sees their sites as a new-business generator, many owners are taking a âbuild it and they will comeâ approach.
Andrea Hegedus, CDT, Owner of Great Lakes Smile Design Studio, shares the case that won her second prize for Best Digital Documentation in Candulorâs 9th KunstZahnWerk Competition.
An effective business partnership can help your laboratory flourish. Together, you have a larger pool of talent and resources. But when a partnership sours, the results can be devastating. Laboratory business partners share what makes their alliances
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Nearly 50% of respondents to a recent LMT e-survey say they plan to invest in some type of cad/cam equipment within the next five years. If you're one of them, but are daunted by the options and don't know where to start, LMT's done your homework for
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If youâre caught in the quagmire of digital technology, LMT offers 10 tips to help you with the shopping process:
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The female patient was previously restored with less than ideal esthetic and functional results. When the old restorations were removed, the canine preps were very dark.
George Obst details how creating a culture of listening uncovers your dentist-clients' unmet needs and gives you a leg up in meeting their expectations.
Want to boost sales, market share and profits even if dentistry is in a temporary no-growth or downward mode? Put your clients in charge of running your laboratory by consistently seeking their feedback and making changes to improve operations and service based on what you hear.
This customer-driven business concept is detailed in The Customer-Driven Company: Moving from Talk to Action, by Richard Whiteley, and I saw it work firsthand during...