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If youâre looking for new business, itâs time to get personal. An in-person sales call presents an ideal opportunity to customize your message for each dentist-client, but if those words strike fear in your heart, donât miss this coverage.
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LMT Associate Publishers Kelly Carr and Laurie Freddino traveled to Louisville, Kentucky for some Southern hospitality and to learn how third- and fourth-generation members of the Steinbock family...
Have an ingenious marketing strategy? Innovative cost-cutting idea? New way to streamline production? Share your best business boosting strategies with over 3,000 of your peers on THE BRIDGE!
Faster, Smarter, Better: 6 Financial Strategies to Boost Your Business. Share Your Money Saving Tips Here!
Problem: My lab is tight on cash and I'm looking to better control my inventory costs.
Strategy: Keeping a tight reign on your inventory and not stocking a lot of extra materials can be a great idea—especially when it comes to high-priced metals and implant components. On the other hand, you can also save money by buying in bulk—especially for frequently used items like acrylic or ones that have a long shelf life, like teeth. Other strategies to save on inventory costs include combining multiple orders into one to lower shipping costs, taking the time to shop around for the best prices and requesting bids from various manufacturers/suppliers before placing orders.
Another way to save money on products and materials is to maximize your buying power by co-oping with local labs to purchase products in bulk. Perdue Dental Laboratory, Sarasota, FL, often partners with the C&B lab with whom it works on combination cases, and the labs save between 5% and 10% on orders of common...
In this economy, working faster, smarter, better is the key to riding out the storm. Here are 6 easy-to-implement tips that can lead to a leaner, meaner, more efficient laboratory operation.
Problem: I feel like my staff is very fragmented, especially between departments. I need some strategies to inspire my technicians to act as a team.
Strategy: Have some fun. Encouraging your employees to have fun together and to develop relationships is an excellent way to foster mutual respect and teamwork. People who enjoy one another usually have a greater loyalty to each other and to the laboratory. "The power of having fun at work should never be underestimated. People simply are more productive and motivated if they are having fun...it's just the way we are wired," says Derik Mocke of the Sustainable Employee Motivation website.
While some laboratory owners have gone all out--treating employees to wine tastings, boat trips, ballpark outings and golf tournaments--you can achieve the same...
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Faster, Smarter, Better Technical Strategies to Boost Your Business: What Technical Strategies Do You Use to Boost Your Business?
Problem: It's hard to achieve consistency in our work even with a final Q/C check.
Strategy: While a final case inspection is important, it shouldn't be the only quality control system in place. Building a system of checks and balances into the entire production process allows you to find and fix errors more quickly. For instance, you might have a senior technician check each step of a trainee's work, or the department manager review each case before it goes on to the next department.
Another approach that fosters employee accountability is to send a quality control checklist around with each case. Each technician is responsible for comparing the case against the list and then approving it. If it doesn't meet the criteria, he has the authority to send it back to the appropriate department to be redone.
Problem: How can I better communicate with my dentist-clients about problems with impressions?
Strategy: To drive the point home and document potential problems, many laboratory owners...
Historically, the FDA—long involved in overseeing the manufacturers of dental laboratory materials—paid minimal attention to dental laboratories. In 2004, due to the dramatic rise in imports from overseas laboratories, that changed. Concerned that these restorations might not contain FDA-approved materials, the FDA started taking a closer look at foreign laboratories and consequently, the domestic operations that imported cases from them. Several laboratories reported random inspections and, later that year, the FDA invited the NADL to a meeting to discuss its concerns about public safety.
The FDA’s involvement in the industry continues to grow, with an emphasis on compliance with its 1997 Good Manufacturing Practices (GMPs) and adherence to its requirements for registration for offshore laboratories, importers, manufacturers of sleep apnea devices and snore guards, and repackaging or relabeling of Class II devices.
There are more than 180 federal employment laws designed to protect the rights of the employee that are administered and enforced by the U.S. Department of Labor and the Equal Employment Opportunity Commission.
The NADL has been successful in identifying a different regulatory avenue to expedite the U.S. Department of Labor's reclassification for dental technicians, moving the original timeline for such a ch
From the moment you step into LeBeau Precision Aesthetics, the energy is palpable. While it's largely due to the passion and interest of Owner Dene LeBeau and his talented 11-person staff, the lab has another secret weapon: feng shui.
In this new series, CPA Linda Bates simplifies basic tax and accounting concepts. She starts with depreciation, an often misunderstood concept that can lead to poor decisions & disastrous tax effects.
Financial Strategies: Research and Experimentation Tax Credit Program Extended, Applicable to More Laboratories
Laboratories that meet the requirements for the R&E Tax Credit can receive up to 20% of the cost of their research and experimentation activitiesâincluding the cost of laborâover a calculated base amo
You know as well as I do that time “ain’t what it used to be.” Contrary to what Mick Jagger sang to us when we were young enough to believe him, time is not on our side. Maybe it used to be but, nowadays, the summer is practically over before I even welcome its arrival.
So here we are in September, the start of another show season, and I find myself mulling over the content of business advisor and author Chuck Blakeman’s breakout session at last month’s Dentsply Sirona’s Siroworld in Orlando. Blakeman laid out a series of challenges for attendees to help us identify whether or not we are hostages to our businesses.
Yeah, he said “hostages.” I had to think about that. Not being a hostage, he said, requires a shift from the idea of “you as the business owner making money versus the business itself making money.” More importantly, he maintains that our business should produce both money and time. One can have “riches,”...
You know what they say: you never get a second chance to make a first impression. Here are five ways to cultivate loyalty and make sure first-time customers become long-term clients.
Since its debut 25 years ago, LMT’s LAB DAY West has grown from a regional show with 800 attendees to the largest dental laboratory trade show on the West Coast and a truly international event. This year’s show in Garden Grove, CA, drew 1,706 laboratory owners, managers and technicians, hailing from 27 states and 10 other countries.
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On the heels of widespread media attention about offshore crowns containing lead, two bills that required laboratories to spell out the origin and content of dental restorations passed in 2008: one in Florida and one in South Carolina. Although both bills only required the lab to provide the information to the dentist—and not for the dentist to pass the information onto the patient—supporters felt it was a step in the right direction because the information would be placed in the patient’s file and would provide a mechanism for traceability.
Illinois, Ohio and Minnesota have also passed disclosure laws; similar legislation is pending in Virginia and Kentucky, and efforts are also being made in New Mexico, Colorado and California. Although it’s not a law in Missouri, disclosure is a “best practice” requested by the state dental association. To date, there are no laws requiring dentists to disclose point of origin to the patient.
The Aurum Group, headquartered in Calgary, Alberta, forms a strategic partnership with four labs from around the globe.
LMT’s Laurel Carbonneau visited Whip Mix in October for its third annual Survive or Thrive Forum, where more than 30 attendees heard real-world advice on technology implementation.
Over one-third of respondents to LMTâs 2008 Fee Survey say their profitability has increased in the last two years. Here are the top five strategies theyâre using to boost their bottom lines:
They say you can't judge a book by its cover, but the fact is that we often do. So what does your laboratory's packaging say about the work that's inside?
Though first developed in the 1950s by Arpad Nagy of Valplast, flexible partial dentures didn’t take off until the 1980s; as the cosmetic wave hit dentistry, dentists and patients alike looked for solutions that were both functional and esthetic.
Today, flexible dentures make up 20% of the average workload for full service and removable laboratories, according to LMT’s 2012 Removable Survey, and demand is on the rise: half of these labs are selling more flexible partials than they were five years ago.
Learning and educating can be fun, and even taste good! Anthony Calonico, CDT, explains how he uses root beer floats to spark conversation among staff members at Artistic Dental Studio.
PDA Dental Laboratory has experienced a 500% growth in five years; Owner Troy Gasser shares his strategies for success.