Phillip Marashian (right), PTC's Operations Manager, stands ready to answer questions while Dale Mercer, Bluetooth Dental Arts, Alberta, Canada, flips through the company's latest training tool, the TechGuide. A companion to PTC's TechMaster Training DVDs, the TechGuide is a combined manual and workbook that takes technicians step-by-step through each module on the DVDs. It includes exercises and hands-on practical work to test comprehension; a hardcover instructor's version with answers is also available. For details, call PTC at 800-448-8855 or visit www.ptcdental.com.
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