Knight Dental Group: Employees are a 'Precious Resource'
Posted Apr 01, 2014, Published March 2014
Owner: Warren Rogers
Knight Dental Group considers its employees so valuable, they’re included in the company’s mission statement: “Our employees are one of our most precious resources; we will treat them with respect and provide a state-of-the-art facility with continuing education and a quality-centered environment.”
True to its word, the lab provides the latest equipment and materials in its sparkling, 23,000-sq-ft facility as well as top-notch training. In addition to bringing speakers in house eight times a year, managers create individualized training programs for technicians, sending them to courses both locally and across the country depending on what skills they need to acquire.
Knight is also very supportive of technicians seeking a CDT designation. For instance, in addition to hosting CDT tests, the lab offers a CDT Study Group that meets during the workday for two hours once a week for five months. It also covers all expenses—projector, books, wax, porcelain, etc.—as well as all CDT fees, including the testing and annual fees. Once a technician passes the test, he is awarded $500 and a spot in the “walk of honor,” a hallway that contains the technicians’ framed CDT certificates.
This supportive environment may be one of the reasons that last year alone, eight Knight technicians earned a CDT designation.
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