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Smith-Sterling was opened by a dentist from Florida in 1995 and Glidewell purchased the laboratory in 2004. It employs 208 people and supplies fixed restorations and bite splints to U.S.-based dentists and dental laboratories.
Glidewell built the Pacific Edge facility in Mexico in 2005. It currently employs 82 people, although he says only 35 are needed to handle its current caseload; the remaining technicians are being trained to ensure the lab is ready to accommodate additional work.