In 1999, Gary and Darlene Daymude opened Daymude Dental Studio in the garage of their home. They eventually outgrew the space and moved to a 4,000-sq.-ft. building, but the facility was far from perfect. "It was a 40-year-old building, with the departments divided up all over," says Daymude. "The only way we could have stayed there any longer would have been to completely gut it."
Instead, the couple opted to build a 5,000-sq.-ft., state-of-the-art facility in Peoria, Arizona to house its 10 employees. To accommodate future growth, they installed 20 two-person workstations so it could easily accommodate up to 40 technicians. Representatives from NevinLabs (now part of the DentalEZ® Group) assisted Daymude in designing the facility and ensuring it would be equipped to handle the requirements of a laboratory, from power supplies to air hoses. "Nevin helped things go up with the organized efficiency of an erector set," says Daymude.
The new facility has provided a boost to employee morale. "Because of the crispness and newness of the facility, people really enjoy coming to work," says Daymude. "I'm proud of the good working conditions and it's a joy to work in a nice facility." Daymude admits that the transition to the new building and its layout required some getting used to, but says his employees adjusted wonderfully. "We moved on a Friday, and everyone sat down at their benches on Monday and got to work," he says.
Workflow is streamlined from the moment a case enters the laboratory. It moves from the reception area to the model room, then on to the die trim, waxing and metal finishing areas. "It's set up like a small circle and provides an easy transition from place to place," says Daymude. He helped employees feel like a valued part of the planning process by giving every worker a copy of blueprints and asking for input. While he wasn't able to include everyone's ideas, Daymude incorporated some suggestions in the plans, like an open atmosphere in the waiting room that allows patients to watch technicians go about their work while waiting to get shades taken.
Daymude Dental has a state-of-the-art training facility that accommodates up to 30 attendees. It features an eight-foot drop-down video screen, overhead projector, audio/visual feed wired directly to the lab's operatory and kitchenette. "The training center is a very good draw for dentists and a good way to get to know them and become better partners," says Daymude.
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