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Owner/Ceramist at Creative Expressions
Tim Tyndall, CDT, is the owner of Creative Expressions Dental Lab, Winterville, NC. He embraced digital technology in 2007 and Lean Manufacturing in 2008,...See more winning Whip Mix's 2010 Rookie of the Year for Operational Excellence and the John Ness Award for the 2011 Lean Laboratory of the Year.
One-on-one interaction is a higher priority than ever before now that the economy has exacerbated the price-cutting phenomenon, according to LMT’s 2012 Fee Survey. To enhance customer relationships, respondents are offering more client education, joining study clubs and finding opportunities just to get more "face time" with their dentists.
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